Experience
6 - 11 yrs
Job Location
Mumbai, India
Vacancy
1
Designation
Senior Business Analyst
Job Type
ONSITE
Job Description
Role Overview
As a Senior Business Analyst, you will act as the bridge between stakeholders and our high-performance engineering squads. You are a consultant at heart, responsible for navigating ambiguity to define product roadmaps. You will lead the Discovery Phase of enterprise projects, ensuring that every requirement is anchored in a clear business objective and user journey.
As a Senior Business Analyst, you will act as the bridge between stakeholders and our high-performance engineering squads. You are a consultant at heart, responsible for navigating ambiguity to define product roadmaps. You will lead the Discovery Phase of enterprise projects, ensuring that every requirement is anchored in a clear business objective and user journey.
Domain Expertise: Candidates will be working across the following specialized domains:
- Non-Profit Sector
- Constituent Relationship Management (CRM) or Membership Management Systems (MMS)
- HCM/PCM (Human Capital Management and Personal Care and Management)
- Finance and Accounting
- Construction Project Management, Building Management
Key Responsibilities
- Strategic Consulting: Act as a trusted advisor to clients, leading discovery workshops to uncover pain points, identify needs, and translate them into a highlevel product vision.
- Advanced Backlog Governance: Own the product backlog, lead refinement sessions, and ensure user stories meet the highest Definition of Ready (DoR) standards.
- Requirement Lifecycle: Lead discovery workshops to elicit, analyze, and document requirements. Use Jira and Confluence to maintain a Single Source of Truth for all requirement specifications.
- Documentation Specification: Prepare and maintain high-quality documentation, including Business Requirement Documents (BRD), System Requirement Specifications (SRS), and comprehensive user guides.
- Visual Solutioning: Design sophisticated business process models (BPMN), user journeys, and collaborate with UI/UX designers on high-fidelity wireframes using Figma or Miro.
- Change Management: Keep track of requirement changes and assess functional impact on the product. Negotiate effectively with stakeholders to manage expectations.
- Technical Interface: Review API documentation and data models to ensure functional requirements are technically feasible for the development team.
- Mentorship Quality: Mentor mid and junior BAs by establishing standardized templates, processes, and mentoring them on requirement elicitation techniques.
- UAT Strategy: Define the strategy for User Acceptance Testing (UAT) and act as the final authority on whether a feature meets the Definition of Done (DoD).
Technical Skills Qualifications
- Education: Bachelor s degree in computer science, Information Technology, Engineering, Business Administration, or a related field.
- Experience: 6+ years of proven experience as a Business Analyst in an IT services or software environment.
- Tools: Expert-level proficiency in Jira, Confluence, and visual modeling tools (Miro, Lucidchart, Figma).
- Methodology: Deep expertise in Waterfall, Agile, Scrum, and Kanban frameworks.
- Documentation: Proven ability to produce high-quality BRDs, FRS/SRS, and traceability matrices.
- Modeling: Advanced knowledge of BPMN 2.0 and UML (use case, sequence, and class diagrams).
- Technical Literacy: Comfortable writing SQL queries and analyzing REST API and GraphQL structures
Preferred Skills Certifications
- Certifications: CBAP (Certified Business Analysis Professional) or PMI-PBA (Professional in Business Analysis) is highly preferred.
- Technical Extras: Knowledge of SQL and database management; experience with business process modeling.
Soft Skills
- Stakeholder Management Negotiation: Proven ability to manage relationships with product stakeholders; skilled at navigating conflicting requirements to align stakeholders with the product vision and roadmap.
- Executive Communication: Exceptional verbal and written communication skills, with the ability to present technical solutions and project risks clearly to non-technical audiences.
- Cross-functional Collaboration: A collaborative mindset with experience leading sessions between developers, QA teams, and product owners to ensure a unified understanding of the project s Definition of Done (DoD).
- Active Listening Empathy: Strong ability to elicit unspoken requirements by understanding user pain points and business context.
No Referrers Available
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