Job Summary

Techno-Functional PMO + Support Hybrid Role for BFL EMI Card Transaction Approval System.

Responsibilities

Leads the requirements/projects from originating the requirement to its delivery i.e.
Interact with cross functional business teams to understand business needs and prioritize requirements
Understand and identify areas of improvement across businesses and participate in solution identification and implementation
Executed project management functions for technology implementation and upgrades.
Adhere to quality / info-security guidelines and processes including maintain adequate documentation.
Level-02 support for Production issues and coordinating with Business and 3rd Party System owner.
Creating Reports using SQL.
Vendor management.

Key Decisions / Dimensions

Major Challenges

Requirement capturing with discussion with Business.
Handling and communicating with multiple stake holders like Business/QA/Support Team/IT/RISK etc.
Handling Production issues and coordinating with 3rd Party Vendor.
Conduct systematic Root Cause Analysis.
Support to SIT and UAT.

Required Qualifications and Experience

a) Qualifications
Graduation in computers / IT

b) Work Experience
Experience of 3 5 years (GB04)

c) Mandatory Skills (tasks may differ basis the below mentioned skill sets)

Should have 35 years of experience as PMO/Business-Architect
Mut be ready for Production Support activities.
Well versed with APIs and have basics of SQL.
Well versed with Software and Defect management cycle.
Good in Solutioning and documentation. Must have experience in creating Techno-Functional Specifications.
Excellent communication and stakeholder management skills.
Strong bias for action driving results in a high-performance environment. Demonstrated success achievement orientation with Team management skills.

Senior Business Analyst

Job Description