Senior Business Analyst

Senior Business Analyst

Healthcare Domain | PBM Experience Preferred Experience 6 to 8 Years
Cost : 20 LPA Position Summary We are seeking an experienced Senior Business Analyst with a strong healthcare background to serve as the bridge between business needs and technology delivery. The ideal candidate will be skilled in eliciting, analyzing, and documenting requirements; facilitating stakeholder alignment; and supporting implementation of healthcare technology solutions across the software development lifecycle. Experience in Pharmacy Benefit Management (PBM) is highly desirable.
Key Responsibilities

• Partner with business stakeholders, product owners, solution architects, developers, QA teams, and project managers to define business objectives and solution outcomes.
• Plan and facilitate workshops, interviews, discovery sessions, and process walkthroughs to understand current-state workflows, pain points, and improvement opportunities.
• Elicit, analyze, and document business requirements, functional requirements, user stories, use cases, process flows, business rules, and acceptance criteria.
• Create and maintain high-quality BRDs, FRDs, workflow diagrams, decision logs, requirement traceability matrices, and supporting project documentation.
• Analyze current business processes and recommend improvements that optimize operational efficiency, reduce manual effort, and improve stakeholder experience.
• Support Agile ceremonies, including backlog refinement, sprint planning, story elaboration, estimation support, and sprint reviews.
• Collaborate throughout the software development lifecycle to ensure requirements are understood, solution design is aligned, and delivery outcomes meet business intent.
• Facilitate User Acceptance Testing (UAT), define test scenarios, validate results against requirements, triage defects, and support business sign-off.
• Manage requirement traceability from business objectives through solution design, development, testing, deployment, and adoption.
• Support change management, training material development, release readiness, and operational documentation as needed.
• Ensure solutions and documentation align with healthcare regulations, organizational standards, data privacy expectations, and compliance requirements. Required Qualifications
  • Bachelor s degree in Business, Information Systems, Healthcare Administration, Computer Science, or a related field.
  • 7+ years of experience as a Business Analyst, including at least 5 years in the healthcare industry.
  • Strong experience in requirements elicitation, stakeholder interviews, requirements analysis, process modeling, and functional documentation.
  • Hands-on experience working in Agile/Scrum delivery environments.
  • Proficiency with tools such as Azure DevOps, Jira, Visio, Microsoft Office, and BPMN/UML modeling tools.
  • Strong analytical, problem-solving, written communication, verbal communication, facilitation, and presentation skills.
  • Demonstrated experience collaborating with cross-functional teams, product leadership, technology teams, operational users, and executive stakeholders. Preferred Qualifications
    • PBM experience: Knowledge of pharmacy claims, formulary management, prior authorization, rebate management, specialty pharmacy, and eligibility and benefits.
    • Healthcare data standards: Familiarity with HL7, FHIR, and healthcare interoperability concepts.
    • Data skills: Experience with SQL, data analysis, reporting, metrics interpretation, and operational dashboards is an advantage.
    • Certifications: CBAP, PMI-PBA, Agile, Scrum, or related business analysis certifications are preferred. Desired Skills
      • Excellent stakeholder management, executive communication, and facilitation skills.
      • Strong documentation, presentation, and storytelling abilities.
      • Ability to translate complex business needs into clear, testable, and actionable functional specifications.
      • Critical thinking and structured problem-solving capabilities.
      • Strong attention to detail with the ability to manage multiple priorities and competing timelines.
      • Self-driven, collaborative, adaptable, and comfortable working in a fast-paced environment. Nice to Have
        • PBM implementation, migration, or modernization project experience.
        • Experience with Medicare, Medicaid, or Commercial health plans.
        • Knowledge of cloud-based healthcare platforms, data platforms, and AI-enabled healthcare solutions. Experience contributing to healthcare digital transformation initiatives.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.