Senior Associate_ServiceNow Integration Developer_Digital Integration

Advisory Not Applicable Microsoft Senior Associate .

• Implementation of ITSM workspaces

• Creation and management of Service Request Items (SRIs), Knowledge Base (KB) articles

• Creation of all necessary artifacts to support Catalog development and integration, including design diagrams, knowledge articles, test scripts, and details of any roles or rules used by the integration

• Documentation: Creation and maintenance of comprehensive documentation including integration and API consumption guides, development guidelines, and standards specific to implementing integrations with ServiceNow

• Exposure to Idea, Demand and Project form modifications and automations

• Exposure to policy implementation, policy exceptions, issue risk

• Knowledge Article and Reporting Module

• JavaScript (in context of ServiceNow)

• In-depth knowledge of script includes, Client Scripts and Business rules

• Exposure to scheduled Job, scheduled reports, Transform Script

• Knowledge of notification set-up, Inbound email actions

• Complex catalog items and record producers

• Workflow and Flow Designer configuration

• REST and SOAP Method Integration - Inbound and Outbound Integration setup with 3rd party application using SNOW API

• Good Knowledge of CMDB and Service Catalog: Business Application, Business Service, Application Service, Business Capability and CI Relationship

• Debugging of different types of Client Script, Script Include and Business Rules, Script Action.

• Process Automation

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.