Senior Associate

Responsibilities

• Refine and document workflows and procedures.
• Support client onboarding and team training.
• Analyze workflows and track team performance.
• Drive process improvements and ensure optimization.
• Assist with performance evaluations and feedback.
• Ensure quality through compliance and reporting.
• Manage task allocation and resource planning.
• Own key deliverables and ensure timely completion.

Requirements

• Strong communication and organizational skills.
• Proficient in Excel; familiar with project tools.
• Strong analytical and problem-solving mindset.
• Location: Remote (Night shift).