Senior Agency Manager

Key Roles & Responsibilities

Primary Role Description:

Enable achievement of key business outcomes

Build a quality Agency by focusing on quality of hire and skilling

Ensure adherence to all statutory and compliance requirements

Key Roles & Responsibilities:

A. Achievement of Business Plans

Ability to manage all the parameters of their business;

Recruitment

Activation

Premium Collection

Case Rate and Case count

Persistency

Ensure that the Agents are engaged, motivated and productive by forging a strong relationship

Ensure that Agents are constantly inducted, activated and productive

Drive the incentive schemes to ensure that the Agents income exceeds benchmark

Drive the R&R schemes floated by HO, ZO and branch

Support the Agents in liaison with the HO for addressing their requirements/ concerns

Being fully compliant to all the norms laid down by the regulators and the company

Manage channel conflicts in the team

To achieve product wise targets & profitability

Understand the Agents business in depth and seek opportunities for business development and revenue generation

B. Team Building

Goal setting of all Agents in the team

Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals

Regular Field observation and Demonstration with the agency force

Regular Agent visit

Key Requirements Education & Certificates

UG or PG Passout

Key Requirements - Experience & Skills

• Fluent Communication Skills in English + Regional Language
• Good in relationship management and presentation skills
• Positive attitude and self-motivation Accountability for managing their targets
• Must have 3 to 10 years Agency channel sales experience from LI/GI/HI