Job Description
WE ARE HIRING Seller Support Executive | Transcom
Looking to build your career in customer support with a fast-growing global company? Join Transcom and be a part of a dynamic, people-first workplace!
Position: Customer Support Executive
Company: Transcom, Pune
Key Responsibilities:
• Provide accurate information about products, services, and policies.
• Understand customer concerns and offer effective solutions.
• Escalate complex issues to the relevant teams when required.
• Maintain proper records of customer interactions.
• Ensure customer satisfaction through excellent service.
• Meet performance and quality targets.
• Handle queries via voice and chat in a professional and timely manner.
Eligibility Criteria:
Any Graduate or Undergraduate.
Minimum 12 months of experience in Seller suppor service (E ecommerce).
Excellent verbal & Written communication skills
Strong problem-solving and multitasking abilities
Customer-focused attitude with patience and empathy
Familiarity with CRM tools is an added advantage
Comfortable with rotational shifts & weekend working
Shift & working mode:
Work from office
24*7 any 9 hours
5.5 days working 1.5 rotational week off
Can available within the radius
Contact Person: Nilesh
9074857487
nilesh.vishwakarma@transcom.com
**Immediate joiner preferable**
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.