Seller support Analyst

• Understand Seller Services products and services and be able to articulate its benefits to sellers
• Introduction of various products/services to third party sellers
• Track performance of key partners using appropriate metrics to manage performance
• Achieve seller launch, selection and seller success targets
• Engage with internal and external customers to improve business processes
• Flag possible escalation, dive deep to recommend and implement corrective actions
• Inputs to drive customer facing metrics to help drive order growth.
• Inputs on improving in-stock rates for top selling SKUs
• Category/Customer insights on emerging trends, customer searches and selection gap opportunities.
• Deals and Promotion Planning (Lightning Deals, Best Deals, and DOTD) Sponsored Ad optimisation
• Inputs on Automation Tool adoption and action rate
• Inputs on maintaining account health and taking corrective actions in case of any issues with health metrics
• Inputs on improving catalog quality - via Enhanced Brand Content, Catalogue corrections, etc.
• Daily operations like price and quantity update, account health monitoring
  Account Reconciliation support

Basic Qualifications

• 1 years of experience in sales or business development Bachelor's degree required,
• Experience in an analytical, results-oriented environment with external customer interaction
• Experience with e-commerce or offline retail would be an advantage
• Experience selling nascent products/services into new markets is desired
• Candidate should have experience in Ecommerce, sales, BD Basic

Qualifications

• 1 years of experience in sales or business development
• Bachelor's degree required,
• Experience in an analytical, results-oriented environment with external customer interaction
• Experience with e-commerce or offline retail would be an advantage
• Experience selling nascent products/services into new markets is desired