Security Analyst

Role Overview

We are seeking a detail-oriented Security Analyst to join our team. This role requires vigilance and focus to monitor, assess, and respond to security alarms and incidents. A high level of professionalism is expected, alongside excellent communication skills to ensure incidents are appropriately escalated and recorded.

• Real-time monitoring and assessment of security alarms and systems.
• Prompt and efficient response to security incidents and alarms.
• Escalation of security incidents to the appropriate personnel based on severity and urgency.
• Documentation of incidents, including maintaining logs and preparing incident reports.
• Performing other duties as assigned by the SOC Manager.

• Bachelors degree in any related field.
• Excellent communication skills, with fluency in written and spoken English.
• Familiarity with computer systems and a basic understanding of security systems.
• Ability to work both independently and collaboratively in a team environment.
• Willingness to work flexible hours, including weekends, holidays, and rotating shifts.
• Ability to handle highly confidential information.
• Strong decision-making skills in various situations.
• 0-2 years of experience in a call center, customer service, or related role.
• Prior experience with alarm monitoring or security systems is a significant advantage.

• Huge opportunity for professional growth as we expand across multifamily, new vertical markets, strategic partnerships, and enterprise accounts
• Opportunity to make a real impact at the forefront of AI-driven security innovation
• Competitive compensation package with commission tied to retention and expansion
• Equity stock options
• Comprehensive health and wellness benefits
• Unlimited PTO
• Remote-first work environment
• Direct access to leadership in a high-growth, venture-backed company.