Scrum Master Sr. Professional

Job Summary:

Servant leader and coach to cross-functional teams in their understanding of delivering valuable outcomes through modern delivery practices and product centric operating model. Coaches on frameworks and methodologies, enabling the teams and Product Managers to inspire innovation, high performance and to embrace continuous improvement. When opportunities arise, coaches in organizational change to help the teams embrace agility. Help form the teams, establish practices and norms, ensure focus, facilitate events, identify and manage risks, dependences and remove impediments.

Key Responsibilities:

Establishes lean/agile leadership, supports the Product Manager, and promotes quality practices; Coaches team members on modern delivery practices provides developmental feedback to team members using a servant leadership style and leading by example. Support Product Managers and teams backlog refinement and release planning, and identifying tangible and measurable business outcomes across multiple teams. Fosters an environment of mutual respect and cooperation, transparency, and autonomy; Coaches the adoption of product centric operating model reducing the gap between theory and practice; facilitates continuous improvement process and creates the right environment. Monitors and reports key metrics that impact value driven delivery and indicate potential problems; facilitate the creation of definition of done to ensure organizational standards are met for the solution (Documentation, Compliance, Architectural and Governance constraints). Establishes and communicates team progress and goals to keep the teams work visible, celebrate wins, highlight roadblocks through various methods. Supports team rules and norms and protects the team from outside interference; removes impediments for the teams and/or finds the right personnel to remove impediments. Identify, track and manage cross team dependencies. Proactively identify risks and issues that could impact delivery, facilitate risk response planning, and escalate appropriately. Facilitate team collaboration events, as necessary including daily stand-ups, sprint planning, sprint reviews, and retrospectives.

Required

• Bachelor s degree in Computer Science, Information Technology, Business, or a related field, or equivalent relevant experience.
• 7 10 years of overall professional experience.
• Experience working in Agile software development environments with multiple cross-functional teams.
• Experience coordinating delivery across product, engineering, platform, or shared services teams.
• Strong understanding of Agile methodologies, Lean principles, and modern software delivery practices.
• Experience managing dependencies, release planning, and execution across multiple teams.
• Ability to work effectively within global delivery models and distributed teams.

Preferred Certifications

• Certified ScrumMaster (CSM)
• Professional Scrum Master (PSM)
• SAFe Scrum Master (SSM) or other Agile-at-scale certifications

Agile Delivery Leadership

• Agile Coaching and Mentoring
• Scrum and Agile Framework Facilitation
• Lean Methodologies and Continuous Improvement
• Product-Centric Operating Models
• Agile-at-Scale Frameworks (SAFe, Scrum@Scale, etc. )

Collaboration Communication

• Stakeholder Management
• Cross-Functional Team Leadership
• Conflict Resolution
• Influencing and Driving Alignment
• Effective Facilitation and Communication

Execution Problem Solving

• Risk and Dependency Management
• Release Planning and Coordination
• Delivery Predictability and Performance Measurement
• Analytical Thinking and Problem Solving
• Decision Making in Ambiguous Environments

Customer Business Focus

• Customer-Centric Mindset
• Value Delivery and Outcome Orientation
• Business Alignment and Value Realization
• Building Trusted Partnerships

Preferred Experience

• Experience supporting Data Product or Data Platform organizations.
• Understanding of data engineering concepts, data pipelines, APIs, data quality frameworks, analytics platforms, and AI/ML use cases.
• Experience managing upstream and downstream data dependencies impacting product delivery.
• Exposure to portfolio-level planning, release train coordination, and enterprise-scale Agile governance.
• Experience working with global teams across onshore and offshore delivery model