School Coordinator

We are looking for Dynamic personality with technical sound and who can be good in excellent Interpersonal and strong negotiation skills.

• Act as the first point of contact for clients, addressing and resolving their queries effectively at the help desk.
• Manage and resolve support tickets related to technical issues to ensure uninterrupted client operations and maintain productivity.
• Assist in the design and execution of successful software implementation processes.
• Monitor and track user tickets, ensuring timely resolution and client satisfaction.
• Collaborate with the development team to communicate client requirements and suggest new features or enhancements.

• Strong analytical, problem-solving, and troubleshooting abilities.
• Excellent verbal and written communication skills.
• Proactive mindset focused on process improvement and client satisfaction.
• Basic understanding of programming concepts.
• Proficiency in Microsoft Office Suite, particularly Word and Excel.