SAP Marketing / CX Consultant

The Role

Join Kyndryl as an Application Consultant and become a catalyst for innovation and transformation. In this role, you'll be at the forefront of driving change and enabling our customers to harness the power of technology to achieve their wildest ambitions. From revolutionizing healthcare to shaping the future of finance, you'll collaborate with a diverse range of industries, tailoring cutting-edge solutions to meet each customer's unique needs.

Key Responsibilities

• Oversight of SAP Commerce CX platforms, focusing on eCommerce and customer journeys.
• Implement and support solutions for personalization and digital customer experience.
• Manage integrations between SAP CX/Marketing and core ERP modules (FICO, SD).
• Support GRC (Governance, Risk, and Compliance) technical configurations as required.
• Provide expert-level troubleshooting for web-based SAP interfaces and external platform connections.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused, someone who prioritizes customer success in your work. And finally, you're open and borderless, naturally inclusive in how you work with others.

Required Skills and Experience

• 5+ years of experience in processes for SAP Marketing Cloud and Commerce Cloud (CX).
• Understanding of customer journey mapping and eCommerce business logic.
• Experience with web technologies, APIs, and cloud-based SAP integrations.
• Familiarity with S/4HANA environments and global enterprise deployment standards.

Preferred Skills and Experience

• Degree any relevant certification

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.