SAP BW HANA Consultant

About the Company

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it's the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

About the Role

A SAP Business Analytics Support Consultant is responsible for ensuring the stable operation, maintenance, enhancement, and support of SAP Business Analytics solutions.

Key Responsibilities

• Provide Level 2/Level 3 support for SAP Business Analytics applications.
• Analyze, troubleshoot, and resolve incidents within agreed SLAs.
• Perform root cause analysis (RCA) for recurring issues and implement preventive measures.
• Monitor system health, batch jobs, data loads, and report availability.
• Support SAP Analytics Cloud (SAC), SAP BW/4HANA, and Power BI reporting solutions.
• Resolve report performance issues and data inconsistencies.
• Validate report outputs against business requirements.
• Monitor ETL/data loading processes.
• Investigate data quality issues and coordinate with source system owners.
• Ensure timely availability of business reports and dashboards.
• Develop or support minor enhancements to reports and dashboards.
• Perform unit testing, integration testing, and user acceptance testing (UAT) support.
• Identify opportunities to improve report performance and query execution.
• Optimize BW queries, HANA views, and data models.
• Recommend automation to reduce manual support effort.
• Monitor system utilization and recommend capacity improvements.
• Support user authorization and role-related activities.
• Monitor background jobs and interface failures.
• Coordinate transports across Development, QA, and Production environments.
• Support system upgrades and release activities.
• Track KPIs such as SLA compliance, first-time resolution, backlog, and customer satisfaction.
• Participate in service review meetings and continuous improvement initiatives.
• Maintain documentation, SOPs, and operational runbooks.
• Identify repetitive support activities suitable for automation.
• Leverage AI, scripting, or SAP BTP capabilities to improve operational efficiency.
• Work closely with business stakeholders, functional consultants, developers, infrastructure teams, and partners.
• Support global teams across different time zones where required.

Requirements

Educational Qualification:

B.E / B.Tech

Experience:

3 to 6 years of experience

Mandatory/Required Skills:

• SAP BW/4HANA / SAP BW
• SAC
• SAP Datasphere

Preferred Skills:

• Power BI
• Data Bricks
• SQL
• EPM Cloud