Role: Salesforce Technical Architect

Experience :9- 14 years

Location :Hyderabad

Notice Period :Immediate to 30 days Max.

Key Responsibilities

Define the enterprise Salesforce architecture three business segments org strategy, data model, integration architecture, and security framework
Lead the Life Sciences Cloud transformation target-state design, data migration from legacy CRM systems, and compliance architecture
Architect the Salesforce-MuleSoft integration layer for SAP ERP connectivity (customer/account sync, order management, pricing/discount flows)
Drive the Agentforce / AI strategy — identifying use cases for autonomous AI agents in BD's commercial workflows (lead qualification, case routing, forecasting)
Establish governance frameworks for Salesforce platform — architectural decision records, technical debt inventory, and security review processes
Lead architecture review boards for all Salesforce change requests and major enhancements
Partner with BD's CRM Analytics team to design the Salesforce-to-Power BI / Tableau data flow for commercial KPIs
Drive platform performance engineering — large data volume strategy, asynchronous processing patterns, and API governance
Own the Salesforce licensing and SKU optimization strategy — ensuring cost-effective use of Sales Cloud, Service Cloud, and platform licenses

Required Qualifications

9–14 years of Salesforce experience with at least 3 years as a Solution/Technical Architect
Salesforce Certified Technical Architect (CTA) or Application Architect certification strongly preferred
Deep expertise in multi-cloud Salesforce architecture (Sales, Service, Life Sciences, Experience Cloud)
Proven track record in large-scale CRM transformation programs for enterprises with $10B+ revenue
Experience with Salesforce-MuleSoft integration architecture at enterprise scale
Strong understanding of Salesforce security, compliance, and data governance for regulated industries

Preferred / Good-to-Have

Salesforce Technical Architect

Job Description