Job Description
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Supporting the project team by documenting and building solutions in Salesforce and requisite Marketing Automation tools (Salesforce Marketing Cloud, Pardot etc.)
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Lead discussions to gather requirements, troubleshoot issues, and present solutions with supportive documentation
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Provide subject matter expertise and critical thinking for the greater project to align with best practices integral to the project success
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At least 1-year experience building, testing and executing end-to-end Marketing Automation campaigns and flows, including Analytics
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Work with the internal team, clients and external consultants in planning and executing automated marketing campaigns
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Marketing Campaigns to include: Robust Email Marketing Tools, Marketing Automation, Prospect Tracking Analytics, Lead Scoring Grading, Custom Landing Pages, Lead Nurturing Campaigns, List Segmentation, Social Media Integration, Detailed Reporting
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Meet with internal team to define and articulate business requirements, and build marketing solutions through Pardot and Salesforce.com
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Create a standard of excellence (best practices) in email and marketing automation, while ensuring adoption for our clients.
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Implement and support front-end technology questions regarding HTML emails, landing pages, etc. from templates while incorporating industry best practices
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Manage data including segmentation and reporting, testing, cleansing and optimization
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Develop and execute testing and optimization strategies to improve email metrics
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Assist marketing clients with customer contact strategies to deepen the customer relationship and increase sales opportunities and then execute on these campaigns.
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Consult with clients on enterprise or departmental level customer experience strategy
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Recommend appropriate digital technology to support the customer s needs end-to-end, including hosting and integration with existing technologies (CRM, marketing automation, analytics, etc.)
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Manage the delivery of custom solutions, interfaces, and integrations with clients.
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Evaluate requirements and provide solutions for activating and optimizing marketing technologies and E-commerce solutions.
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Support business and technology teams to define, design, architect, implement and operate web platforms and capabilities
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Understand all facets of the various platforms for both B2B and B2C clients, such as the creation of cross-channel campaigns, implementations of lead scoring, lead nurturing, alerts, routing and notifications, segmentation, personalization and creation of ROI reporting and key metrics
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