Job Description
Position Overview
Title: Salesforce FSL Developer & Agentforce Specialist
Location: Remote
Level: Mid-Senior (5+ years Salesforce)
Type: Full-Time
We are seeking a Salesforce developer with deep Field Service Lightning expertise and hands-on Agentforce implementation experience. This role owns the configuration, development, and continuous improvement of our FSL environment including scheduling optimization, mobile worker experience, and AI-powered digital worker capabilities through Agentforce. The ideal candidate bridges traditional FSL development with emerging agentic AI patterns, enabling autonomous field service workflows that reduce dispatcher workload and improve technician utilization.
This is a high-visibility individual role working within a lean IT organization. You will collaborate directly with operations, product, and field leadership to translate service delivery requirements into scalable Salesforce solutions.
Key Requirements:
5+ years of Salesforce development experience
3+ years of hands-on experience with Field Service Lightning (FSL) Scheduling & Optimization Engine
Experience with Field Service Lightning Mobile, Salesforce Mobile SDK, and Lightning Web Components (LWC)
Strong expertise in Apex, LWC, and SOQL
Experience building solutions using Salesforce Flows (Record-Triggered, Screen, and Autolaunched)
Hands-on experience with Agentforce (GA)
Experience with Prompt Builder and Einstein Generative AI
REST/SOAP API integrations
Platform Events and Change Data Capture (CDC)
Experience with SFDX, GitHub, and DevOps Center
Shift Timing: 1:30 PM 10:30 PM IST
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