Salesforce BA - Lead

Iris Software
Posted on
Iris Software logo

Experience
5 - 9 yrs
Salary (CTC)
2,520,000 - 2,780,000
Job Location
Noida, India
Vacancy
1
Designation
Lead Business Analyst
Job Type
ONSITE

Job Description

Salesforce BA - Lead Job Description
  • Collaborate with business stakeholders to gather, analyze, and document requirements related to software testing and quality assurance.
  • Translate business needs into clear, testable requirements and user stories.
  • Work closely with QA leads to define test strategies and acceptance criteria.
  • Support the QA team in creating test plans, test cases, and validating test results.
  • Facilitate communication between business, development, and QA teams throughout the project lifecycle.
  • Assist in identifying gaps in requirements and suggest process improvements.
  • Participate in review meetings, sprint planning, and retrospective sessions.
  • Ensure traceability of requirements from business needs to testing outcomes.
  • Analyze defects and help prioritize fixes based on business impact.
  • Support UAT (User Acceptance Testing) by preparing scenarios and assisting stakeholders.
  • Required Skills and Qualifications:
  • Bachelors degree in Business Administration, Computer Science, or a related field.
  • Proven experience as a Business Analyst, preferably in QA or software testing environments.
  • Strong understanding of software development lifecycle (SDLC) and testing methodologies.
  • Experience with requirement gathering, documentation, and analysis.
  • Familiarity with test management tools (e.g., JIRA, Quality Center, TestRail).
  • Excellent communication, problem-solving, and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams.
  • Detail-oriented with a focus on quality and process improvement.
  • Knowledge of Agile/Scrum methodologies is a plus.
  • Familiarity with Salesforce configuration (e.g., profiles, permission sets, workflows, reports).
  • Configure Salesforce solutions, including workflows, validation rules, and custom objects, and support the full implementation lifecycle.
Mandatory Competencies
  • BA - Business Analyst - Business Process Modelling
  • BA - Business Analyst - Requirement Gathering
  • BA - Business Analyst - Root Cause Analysis (RCA)
  • BA - Communication - Verbal, Written
  • BA - Create Specifications / BRD/ FRD
  • BA - Domain knowledge
  • Programming Language - Salesforce - OOPS Concepts

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