JOB TITLE : Sales Manager

RESPONSIBLE TO : General Managers or any other official assigned by thereporting authority.

SUMMARY :

To ensure that budgeted occupancy andrevenue targets for the hotel are met or exceeded. This will be done bymanaging key customer relationships, managing a team of motivated sales peopleand ensuring that remote offices and channels are aligned with the hotelsobjectives.

KEY ACTIVITIES

Business Generation

To develop aplan by customer, industry segment, room type and geography to achieve targetedperformance on occupancy, ARR and RevPar.
To closelymonitor competition activity and strategy and modify actions accordingly.
Strategic dealswith tour operators and business partners to increase market share
Effectiveimplementation of sales plan and incorporate new strategies based on demandcycles.

Relationship Management

Regular salesvisits to assigned accounts to strengthen relationships
Conduct SiteInspections.
Presentation onnew product or new offers.
Hosting of mealsfor decision makers and Influencers of decision.
Hosting ofeducational and familiarization trips.

New Business Developmen t

Plan andTarget to achieve profitable New Business from

Existing portfolio
Shifting profitable business from relevant competition set.

Budgeting , Planning , Data Analysis andMIS

Ensuresorganizational policies and procedures are implemented.
Implements andmonitors the plan for rooms and FB by reviewing key performanceindicators.
Oversees theelectronic channels for the hotel, to ensure that occupancy and ARR aremaximized.
Analyses trendsand data to develop selling strategies to cope with changing needs.
Maintainsprofessional and close contact with customers, guests and competition to earngoodwill and incorporate recommended changes in services and amenities.
Prepares theannual budget for the hotel and updates at least quarterly.
Constantlyliaises with remote sales offices to maximize opportunities in all geographies.
Responsible forBanquet Sales and Revenue Management of the unit.
To maintain keyand potential customer database for communication and mailing

Strategic Management

Research anddevelop appropriate product positioning to encompass changing market trends.
Developstrategic and tactical plans for leisure business and ensure implementation.
Propose andrecommend pricing strategy to cope with changing market.

Administration

Set up salesprocesses and ensure implementation.
Propose ,develop and implement communication pieces for the trade in coordination withmarketing.
Ensure recoveryof dues in difficult cases in coordination with Finance.

KEY SKILLS :

Excellentwritten and verbal communication skills.
Relevant experiencein Hospitality sales
Excellent officeautomation and computing skills
Excellentpresentation skills.
Sharp analyticalmind, with good attention to detail.
Ability tomulti-task on issues.
Ability to workindependently and on own initiative.
Professionalapproach and demeanor.
Goodorganizational, interpersonal and team skills.
Strong strategicskills to analyse mid range to long term effects of action and strategies.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Sales Manager

Job Description

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