JOB TITLE : Sales Manager

RESPONSIBLE TO : GeneralManagers or any other official assigned by the reporting authority.

SUMMARY :

To ensure thatbudgeted occupancy and revenue targets for the hotel are met or exceeded. Thiswill be done by managing key customer relationships, managing a team ofmotivated sales people and ensuring that remote offices and channels arealigned with the hotels objectives.

KEY ACTIVITIES

BusinessGeneration

To develop a plan by customer, industrysegment, room type and geography to achieve targeted performance on occupancy,ARR and RevPar.
To closely monitor competition activityand strategy and modify actions accordingly.
Strategic deals with tour operators andbusiness partners to increase market share
Effective implementation of sales plan andincorporate new strategies based on demand cycles.

RelationshipManagement

Regular sales visits to assigned accountsto strengthen relationships
Conduct Site Inspections.
Presentation on new product or new offers.
Hosting of meals for decision makers andInfluencers of decision.
Hosting of educational and familiarizationtrips.
Regular Communication with JapaneseForeign Tour Operators through email and tele-calling.

New BusinessDevelopment

Plan andTarget to achieve profitable New Business from

Existingportfolio
Shiftingprofitable business from relevant competition set.

Budgeting ,Planning , Data Analysis and MIS

Ensures organizational policies andprocedures are implemented.
Implements and monitors the plan for roomsand FB by reviewing key performance indicators.
Oversees the electronic channels for thehotel, to ensure that occupancy and ARR are maximized.
Analyses trends and data to developselling strategies to cope with changing needs.
Maintains professional and close contactwith customers, guests and competition to earn goodwill and incorporaterecommended changes in services and amenities.
Prepares the annual budget for the hoteland updates at least quarterly.
Constantly liaises with remote salesoffices to maximize opportunities in all geographies.
Responsible for Banquet Sales and RevenueManagement of the unit.
To maintain key and potential customerdatabase for communication and mailing

StrategicManagement

Research and develop appropriate productpositioning to encompass changing market trends.
Develop strategic and tactical plans forleisure business and ensure implementation.
Propose and recommend pricing strategy tocope with changing market.

Administration

Set up sales processes and ensureimplementation.
Propose , develop and implementcommunication pieces for the trade in coordination with marketing.
Ensure recovery of dues in difficult casesin coordination with Finance

KEY SKILLS :

Sharp analytical mind, with good attentionto detail.
Ability to multi-task on issues.
Ability to work independently and on owninitiative.
Professional approach and demeanor.
Good organizational, communication,interpersonal and team skills.
Good leadership skills to lead aneffective sales force
Strong strategic skills to analyse midrange to long term effects of action and strategies.
Excellent written and verbal communicationskills.
Excellent office automation and computingskills
Excellent presentation skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Sales Manager

Job Description

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