Sales Manager EXIM

SECTION I: BASIC INFORMATION Job Title Sales Manager EXIM Functional Title Sales Manager-EXIM Grade AM/DM/M/SM Management Band Junior Management Business Unit Retail Banking Division Branch Banking Department APS ( Acquisition Product Sales) Location Reporting to Senior Sales Manager No. of Direct Reports -SECTION II: ROLE SUMMARY The incumbent will be responsible for acquiring EXIM CA Accounts along with high-value CA with focus on driving Trade and Forex Income. He should be a self-driven and motivated individual with a zeal to outperform in ambiguous environment and thrive under pressure. He should understand basic banking products, transaction processing & pricing, and have flair for sales and relationship management. SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES Strategic/Managerial Responsibilities NIL Core Responsibilities • To identify and acquire new EXIM CA customers in the identified segment and reference generation from the specified catchment • To identify and acquire new product/ program eligible CA in the identified segment and reference generation from the specified catchment • To drive activation and income generation from Trade and Forex line of business in tandem with Subject Matter Experts • To achieve daily/ weekly/ monthly customer acquisition target • To support in building incremental CA values in self-sourced base • To ensure initial customer handholding & M+3 activation (Right advice to customer for product and documentation, opening a/c within TAT, familiarize customers with branch service RM and processes, monitor welcome kit delivery and follow up for repeat funding and use of account for business transactions) • To ensure digital onboarding and activation on the banks key digital platforms (CNB, Smart Trade, IRIS, Yes Connect etc.) • To attract new-to-bank qualified customers in consistence with the Banks business strategy • To assist the Business Relationship Leader in catchment mapping & scoping exercise and provide regular feedback to BRL / BBL on opportunities / customer needs / competition benchmarking • To ensure required level of service for in-coming customers, to consult customers on credit and banking products People Management or Self-Management Responsibilities Risk and Internal Control Responsibilities • Should be adhering to all regulatory and compliance requirements • Should follow the internal and external controls policy of the bank, as required for the bank SECTION IV: KEY Internal Interactions Purpose of Interaction Key External Interactions Purpose of Interaction SECTION V: KNOWLEDGE & EXPERIENCEKNOWLEDGE Minimum Qualifications Candidate must possess a bachelors degree, all majors are welcome to apply Professional Certifications NISM/ IRDA/ NCFM/JAIIB/CAIIB & such relevant certifications will be an added advantage Skills • Excellent oral and written communication • Good presentation skills • High Sales orientation • Must be willing to take up extensive field visit • Orientation towards servicing the customer and understanding his needs is a prerequisite • Awareness of dynamics of local market • Good understanding of competitive products & their pricing EXPERIENCE Years of Experience • Should necessarily be from Sales background with experience in sales and clients acquisition • Candidate should have worked on Sales assignment and should possess flair for customer engagement and acquiring new client • Should have consistently over-achieved sales target in previous organization Relevant prior work experience of 3 years to six years SECTION VI: COMPETENCIES & KEY PERFORMANCE INDICATORSBEHAVIORAL COMPETENCIES Core Competencies Competency Name Behaviors • Customer Focus • Listens to and demonstrates an understanding of customers stated needs • Delivers customer value through timely and quality execution

• Develops an understanding of problems and employs existing or new methods to find solutions • Professional Entrepreneurship • Takes proactive and constructive action at work with little or no direction from others • Displays responsibility for problems, initiatives and tasks that lie within the domain of own role • Drive for Results • Seeks to understand the rationale for key decisions and understands implications for own role/ actions • Displays a sense of urgency to deliver outcomes as per stated timelines • Reacts to challenges by displaying an optimistic demeanor • Influence and Impact • Uses simple persuasion techniques to achieve the desired result / action / commitment from others • Responds to stated requirements of internal/ external stakeholders by keeping a solution-oriented mindset • Quality Focus • Ensures adherence to quality standards in work/service delivery, identifies opportunities for improvement in routine course of work • Adheres to laid down systems, procedures and identifies opportunities to enhance efficiency in own sphere of work through incremental improvement

Leadership Competencies Competency Name Behaviors • Lead the way • Displays awareness and understanding of the external environment relevant to own area of work and can assess their impact on the business in which he operates • Translates the Banks vision to own sphere of work and defines plan for achievement of the growth and scale objectives • Actively seeks, identifies and promotes opportunities to try out new ideas • Frequently communicates the organizational strategy and energizes employees within own region to realize Bank objectives and live the brand • Lead and Develop people • Sets performance expectations at the department level, monitoring performance, providing measurement systems, driving accountability and rewarding high performance • Enables empowerment by assigning clear challenging tasks with definitive accountabilities, resources and authority • Coaches and mentors employees to develop required skills, provides developmental tools and provides continuous feedback and support • Enables Change • Displays the ability to depart from traditional methods/behaviors and adapting quickly when situational constraints require new or different approaches • Cascades the vision for change, and leads required transformation in structure, processes and capability to ensure a smooth transition • Encourages team members to respond positively to changes, encouraging discussion

Kindly share your CV with Nitin Singh (HR Team) at 8657646484.