Sales Executive- PET Bottles (Plastic Waste Industry)

Job Title

Sales Executive

Location

Thane

Reports To

Project Manager

Employment Type

Full-time

Job Purpose

The Sales Executive Plastic Bottle Collection is responsible for onboarding, managing, and growing a network of collection partners (retail outlets, institutions, commercial establishments, and bulk generators) to ensure consistent and scalable supply of post-consumer plastic bottles. The role focuses on outlet acquisition, relationship management, volume growth, and coordination with collection and operations teams.

Key Responsibilities

1. Business Development & Outlet Acquisition

• Identify and onboard new plastic bottle collection partners including:
• Retail stores, malls, HCCBPL E&D outlets
• Offices, housing societies, institutions
• Commercial and bulk waste generators
• Drive outlet mapping and territory planning to optimize collection density.
• Ensure smooth online registration and onboarding of customers into the system.
• Execute partnership agreements aligned with company.
• Achieve monthly and quarterly collection volume and outlet acquisition targets.

2. Customer Onboarding & Training

• Conduct customer training on:
• Collection process and scheduling
• Proper storage, segregation, and bag usage
• QR labeling and compliance requirements
• Ensure handover of collection kits (bags, QR labels, guidelines).
• Act as the primary point of contact for customer queries and escalations.

3. Relationship Management & Retention

• Maintain strong, long-term relationships with onboarded customers.
• Encourage repeat collections and increased volume per outlet.
• Monitor customer participation and take corrective actions where collections drop.
• Drive renewal of inactive or underperforming accounts.

4. Collection Coordination & Execution Support

• Coordinate with operations and logistics teams to:
• Plan vehicle routes based on customer locations
• Schedule timely pickup based on customer alerts
• Ensure smooth handover at the collection center
• Monitor collection data (weights, pickup frequency, photos, app records).
• Support resolution of discrepancies related to collection, weighment, or service delays.

5. Target Achievement & Reporting

• Own sales and collection targets (volume in kg/MT, number of active outlets).
• Track daily, weekly, and monthly performance metrics.
• Maintain CRM / MIS updates on outlet status, collections, and issues.
• Prepare periodic business reports for management review.

6. Market Intelligence & Expansion

• Identify new geographies, high-potential clusters, and bulk generators.
• Track market trends in recycling, EPR obligations, and competitors.
• Support pilot projects and scale-up of plastic recovery initiatives.

Key Skills & Competencies

Sales & Business Skills

• Strong B2B / field sales experience
• Negotiation and relationship management skills
• Ability to drive targets in a decentralized, field-based environment

Operational Understanding

• Basic understanding of logistics, collection, and material flow
• Comfort working with field teams and operations staff
• Exposure to waste management, recycling, or sustainability preferred

Behavioral Skills

• Self-driven and execution-oriented
• Good communication and customer-handling abilities
• Problem-solving and escalation management
• Willingness to travel extensively within assigned territory

Qualifications & Experience

• Degree / Diploma with field experience in retail sales; FMCG preferred
• 1-2 years of experience in:
• Field sales, channel sales, or key account management
• Waste management, recycling, FMCG channel sales, logistics, or CSR projects (preferred).
• Experience working with distributed partners or merchant networks is an advantage.

Performance Indicators (KPIs)

• Number of outlets onboarded and activated
• Monthly plastic bottle collection volume
• Outlet retention and repeat collection rate
• On-time pickups and customer satisfaction
• Revenue or contribution margin (if applicable)

Working Conditions

• Field-based role with significant city travel to supervise operations
• Flexible working hours including early mornings or extended shifts, if required
• Exposure to operational and outdoor work environments
• Own 2-wheeler for day-to-day working
• Fixed salary and incentive based variable salary