Sales Executive

We are looking for a highly motivated and experienced Sales Executive to join our team in Bandra, Mumbai. The ideal candidate will have 4 to 9 years of experience in the jewellery field.

• Welcome and direct customers to the store.
• Provide accurate information on our jewellery products, including features, pricing, and after-sales services.
• Answer customer questions about specific products and services.
• Conduct price and feature comparisons to facilitate purchasing decisions.
• Cross-sell products within the store to increase sales revenue.
• Manage merchandise returns and ensure displays and visual merchandising (VM) are fully stocked.
• Service loyalty program clients and coordinate with the Retail Sales Representatives team to provide excellent customer service during peak times.
• Inform customers about discounts and special offers, and provide feedback to the Store Manager.
• Stay updated with new products and services, present and sell company products and services to both new and existing customers, prospect and contact potential customers, reach agreed-up sales targets by deadlines, resolve customer inquiries and complaints, set follow-up appointments to keep customers informed of latest developments, create sales material to present to customers, sell products by establishing contacts and developing relationships with clients, and manage all point-of-sale activities in the showroom.