Experience
Up to 1 yrs
Job Location
Chennai, India
Vacancy
1
Designation
Sales Executive
Job Type
ONSITE
Job Description
Role Description:
The Sales Executive at Trademarkia India will be responsible for engaging with potential clients and driving new business through outbound calls, emails, and online chats. You will promote our trademark and patent services, helping clients understand the registration process. This is a full-time, on-site role based in Chennai, ideal for candidates with 0-2 years of experience. You will work closely with our sales team to meet targets, build strong client relationships, and contribute to the growth of Trademarkia India.
Key Responsibilities:
- Engage with potential clients through phone calls, promoting Trademarkia s trademark and patent services.
- Build lasting client relationships by delivering outstanding customer service and support.
- Guide clients through the trademark registration process, offering accurate information on domestic and international filings.
- Manage sales pipelines and client interactions using CRM software (e.g.,Zoho) to enhance lead nurturing.
- Assist clients with documentation and paperwork, ensuring a smooth trademark filing process.
- Stay updated on industry trends and intellectual property regulations to educate and support clients effectively.
- Work closely with Trademarkia s global team to provide a seamless and high-quality client experience.
- Respond promptly and professionally to customer inquiries via phone, email, WhatsApp, and live chat.
- Provide clear and accurate details about Trademarkia s services, processes, and pricing.
- Effectively resolve customer issues and complaints within established timelines.
- Acknowledge and address customer concerns with empathy and professionalism.
- Participate in continuous training programs to enhance skills and service quality.
- Contribute to process improvements to boost customer satisfaction and sales performance.
Required Qualifications:
- Proven experience in phone-based sales, tele-sales, or customer service, ideally within the legal services, intellectual property, or related industries.
- Familiarity with CRM systems (e.g., Zoho, Salesforce) and experience managing sales pipelines.
- Strong communication and negotiation skills in English, both verbal and written.
- Fluency in Hindi or other top Indian languages is highly preferred.
- Self-motivated, results-oriented, and skilled in managing time and prioritizing tasks effectively.
- Ability to work independently as well as collaboratively in a team environment.
What We Offer:
- Competitive base salary (commensurate with experience) with performance-based bonuses.
- Opportunities for career growth within a rapidly expanding legal tech company.
- A collaborative and dynamic work environment in Chennai.
- Comprehensive training and support to help you succeed in the role.
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.