Sales Executive

Looking for a skilled Sales Executive to join our team in Bandra, Mumbai. The ideal candidate should have 4-9 years of experience in the jewellery field and be able to provide excellent customer service.

• Welcome and direct customers to the store.
• Provide accurate information on our Jewellery products, including features, pricing, and after-sales services.
• Answer questions about specific products/services and conduct price and feature comparisons to facilitate purchasing.
• Cross-sell products within the store and manage merchandise returns.
• Service Loyalty Program Clients and coordinate with the Retail Sales Representatives team to provide excellent customer service.
• Inform customers about discounts and special offers and provide feedback to the Store Manager.
• Stay updated with new products/services and present/sell company products and services to new and existing customers.
• Prospect and contact potential customers, reach agreed sales targets by the deadline, resolve customer inquiries and complaints, set follow-up appointments, and create sales material to present to customers.
• Sell products by establishing contacts and developing relationships with clients, and handle all point-of-sale activities in the showroom.