Experience
5 - 10 yrs
Job Location
Mumbai, India
Vacancy
1
Designation
Sales Executive
Job Type
ONSITE
Job Description
Work Experience: 2.0 Year(s) To 5.0 Year(s)
Function: Other
Industry: Electricals/Electronics - Manufacturing
Qualification: B.Com - Commerce
Location:
- Mumbai
Role Overview
We are looking for a Technical Sales Advisor who can combine automotive knowledge with strong customer communication skills. The candidate will be responsible for handling inbound customer leads, understanding vehicle issues, guiding customers through the repair process, and converting enquiries into confirmed service jobs. This role is ideal for someone who has worked as a Service Advisor or Automotive Sales Executive and wants to grow into a customer-facing sales and advisory role
Key Responsibilities
1. Lead Handling & Customer Interaction
Handle inbound leads generated via Website, Meta, Google, and referrals.
Contact customers promptly and understand their vehicle concerns.
Provide technical guidance and explain MotoFyxs diagnostic and repair process.
2. Technical Consultation
Interpret customer complaints and translate them into potential mechanical issues.
Explain possible repair scenarios in a simple and trustworthy manner.
Encourage customers to book inspections or workshop visits for accurate diagnosis.
3. Sales Conversion
Convert enquiries into maintenance or inspection bookings and approved repair jobs.
Build trust with customers through clear and confident communication.
Follow up with customers on estimates, approvals, and pending decisions.
4. Workshop Coordination
Coordinate with Operations and Technical teams to understand vehicle issues and repair scope.
Communicate repair updates and technical findings to customers.
Assist with customer walkthroughs when vehicles are inspected or delivered.
5. Follow-ups & Relationship Management
Maintain disciplined follow-ups with leads and customers.
Build long-term relationships with repeat customers.
Ensure customers feel confident and informed throughout the repair process.
Candidate Profile
Experience
We are looking for a Technical Sales Advisor who can combine automotive knowledge with strong customer communication skills. The candidate will be responsible for handling inbound customer leads, understanding vehicle issues, guiding customers through the repair process, and converting enquiries into confirmed service jobs. This role is ideal for someone who has worked as a Service Advisor or Automotive Sales Executive and wants to grow into a customer-facing sales and advisory role
Key Responsibilities
1. Lead Handling & Customer Interaction
Handle inbound leads generated via Website, Meta, Google, and referrals.
Contact customers promptly and understand their vehicle concerns.
Provide technical guidance and explain MotoFyxs diagnostic and repair process.
2. Technical Consultation
Interpret customer complaints and translate them into potential mechanical issues.
Explain possible repair scenarios in a simple and trustworthy manner.
Encourage customers to book inspections or workshop visits for accurate diagnosis.
3. Sales Conversion
Convert enquiries into maintenance or inspection bookings and approved repair jobs.
Build trust with customers through clear and confident communication.
Follow up with customers on estimates, approvals, and pending decisions.
4. Workshop Coordination
Coordinate with Operations and Technical teams to understand vehicle issues and repair scope.
Communicate repair updates and technical findings to customers.
Assist with customer walkthroughs when vehicles are inspected or delivered.
5. Follow-ups & Relationship Management
Maintain disciplined follow-ups with leads and customers.
Build long-term relationships with repeat customers.
Ensure customers feel confident and informed throughout the repair process.
Candidate Profile
Experience
-
We are looking for sales-first candidates with strong communication skills
-
Automotive experience is not mandatory
-
Candidates must demonstrate confidence, ownership, and closing ability
-
Profiles with weak communication skills or purely backend experience will not be considered
Skills Required
- Strong communication and interpersonal skills
- Ability to explain technical issues in simple language
- Customer-first attitude
- Strong follow-up and closing skills
- Ability to manage multiple leads simultaneously
Reporting To: Sales Manager
Work Days: Monday to Saturday (Sunday Off)
Work Timings: 9:30 AM 6:30 PM
Hiring Urgency: Immediate (Joining preferred within 15 -30 days)
Compensation Salary range : 35,000 45,000 per month (depending on experience) along with Performance incentives linked to job closures and revenue generation
Opportunity to evolve into Sales Lead / Customer Experience Manager as the company scales.
Key Skills :
- Technical Sales
- Sales Executive
- Sales Lead
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.