Job Description
Job Summary of Retail Executive:
The Retail Executive is responsible for Managing day - to - day Counter operations , Ensuring Excellent
customer service, Driving Retail Sales and achieving business targets while maintaining operation
efficiency.
Key Responsibilities:-
Maintain booking hygiene at the Retail Counter, ensuring accurate and timely data entry.
Handle cash transaction, Maintain cash register, and follow billing procedures, Daily timely cash
deposition.
Assist walk-in customers with booking queries, Service selection and pricing information.
Promote Retail Value Added Service ( VAS ) & Ensuring packaging is offered to every walk-in customers.
Generate Retail Sales leads by connecting with customers through various mode of communication(I.e
whats app, SMS Campaign, Tele-Calling , Referral Programs ).
Promoting MyDTDC App -based Digital booking ( QR code at Counter)
Participate in corporate-driven activities, campaigns, and projects, Drive business growth through BTL
(Below The Line) and catchment area activities.
Ensure monthly, Quarterly & Yearly assigned target achievements.
Handling customer escalation and coordinate with First Mile (FM ) & Last Mile (LM ) teams for
resolution.
Ensure high standards of customer experience to encourage repeat walk-ins & Positive Ratings.
Interested candidate may send resume : dipak.pradhan@dtdc.com
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.