Job Description
Role & responsibilities
1. *Operations Management*
Oversee daily restaurant operations and ensure smooth functioning of all departments.
2. *Staff Supervision*
Manage, train, and schedule Waiters, Captains, Cooks, Helpers and other staff. Monitor attendance and performance.
3. *Customer Service*
Welcome guests, handle customer complaints, and ensure high levels of customer satisfaction.
4. *Sales & Finance*
Achieve daily/weekly sales targets. Handle billing, cash management, and POS operations.
5. *Quality & Hygiene*
Maintain food quality, hygiene standards, cleanliness, and FSSAI compliance as per A2B standards.
6. *Inventory Management*
Monitor stock levels, place orders for raw materials, and minimize food wastage.
7. *Reporting*
Prepare and submit daily sales reports, staff reports, and inventory reports to Head Office.
8. *Team Leadership*
Motivate the team, resolve conflicts, and create a positive work environment.
Preferred candidate profile
8 to 15 Years of Experience in south indian restaurant is must