Reservation Manager

Roles and Responsibility

• Manage and coordinate with the sales team to ensure seamless execution of travel arrangements.
• Handle customer inquiries, bookings, and cancellations professionally and promptly.
• Develop and implement effective strategies to increase revenue and occupancy rates.
• Collaborate with the operations team to resolve issues and improve overall service quality.
• Analyze market trends and competitor activity to identify opportunities for growth.
• Maintain accurate records and reports of reservations, bookings, and customer interactions.

Job Requirements

• Proven experience in reservation management or a related field.
• Strong knowledge of travel industry trends, regulations, and best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Proficiency in using reservation systems and software applications.
• Strong analytical and decision-making skills with attention to detail.

Contact number: 9915088330