Relationship Associate

Function SummaryThe Bancassurance Department within Axis Max Life Insurance plays a critical role in driving the distribution of life insurance products through our strategic partnership with Yes Bank. This department leverages Yes Bank s existing customer base and infrastructure to offer insurance solutions.Bancassurance Department serves as a bridge between Axis Max Life Insurance Company and Yes Bank

We are seeking a Relationship Associate to manage client relationships, provide personalized customer support, and contribute to business growth. The role involves understanding customer needs, resolving service issues, promoting suitable products and services, and ensuring high levels of customer satisfaction. Responsibilities include maintaining customer records, coordinating with internal departments, following up on client requests, and identifying cross-selling opportunities. The candidate should possess excellent communication, problem-solving, and interpersonal skills. Strong organizational abilities and attention to detail are essential for maintaining long-term client relationships and supporting business objectives while ensuring compliance with organizational policies.

• Build and maintain strong customer relationships.
• Address customer inquiries and service requests.
• Promote relevant products and services.
• Maintain accurate customer documentation.
• Coordinate with internal departments.
• Identify cross-selling opportunities.
• Monitor customer satisfaction levels.
• Ensure compliance with company standards.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.