We are seeking an experienced Recurring Revenue Management IT Business Analyst to design, architect, and continuously improve our enterprise subscription billing systems across Services, Software, and Hardware offerings. This strategic role requires a blend of technical expertise, business acumen, and collaborative leadership to drive our subscription services revenue transformation initiatives.

Your Contribution: Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you ll need for success at Logitech.

Requirements Design

Gather and analyze business requirements for subscription/services billing processes and systems
Design functional specifications and technical architecture for enterprise subscription management solutions
Create detailed process flows, data models, and system integration designs
Define business rules and logic for subscription lifecycle management (provisioning, renewals, upgrades, cancellations)

Configuration Implementation

Configure and customize subscription billing platforms to meet business requirements
Manage configuration changes across development, testing, and production environments
Design and implement pricing models, billing schedules, and revenue recognition rules
Develop integration specifications between billing systems and upstream/downstream applications (ERP, CRM, order management)

Testing Quality Assurance

Develop comprehensive test strategies and test cases for subscription billing scenarios
Coordinate user acceptance testing (UAT) with business stakeholders
Validate data integrity, billing accuracy, and system performance
Troubleshoot issues and coordinate resolution with technical teams

Training Deployment

Create training materials and documentation for end-users and support teams
Conduct training sessions for business users on new features and processes
Lead deployment activities and coordinate go-live support
Develop runbooks and knowledge base articles for operational support

Collaboration Leadership

Partner closely with IT Value Squads on strategic subscription initiatives
Work with Support and Development teams on tactical enhancements and issue resolution
Serve as subject matter expert on subscription billing processes and systems
Facilitate cross-functional workshops and design sessions
Communicate project status, risks, and recommendations to stakeholders

Key Qualifications

For consideration, you must bring the following minimum skills and experiences to our team:

6-8 years of experience in IT business analysis, with focus on billing, subscription management, or revenue systems
Proven track record of implementing enterprise subscription billing solutions
Experience with full project lifecycle: requirements gathering through deployment
Strong background in enterprise IT systems integration

Technical Skills

Deep understanding of subscription business models and recurring revenue operations
Experience with subscription billing platforms ( Zuora, Stripe Billing or Salesforce RCB or Right Rev Revenue Recognition application preferred)
Knowledge of billing processes: invoicing, payment processing, revenue recognition, collections
Familiarity with integration technologies (APIs, middleware, data mapping)
Understanding of data management principles and SQL basics

Business Analytical Skills

Strong requirements elicitation and documentation capabilities
Excellent analytical and problem-solving skills
Ability to translate business needs into technical specifications
Experience with process improvement methodologies (Lean, Six Sigma, Agile)
Financial acumen related to revenue recognition and subscription metrics

Soft Skills

Outstanding communication skills (written and verbal)
Proven ability to work effectively with cross-functional teams
Strong stakeholder management and influencing capabilities

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

Recurring Revenue Management IT Business Analyst

Job Description

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