Experience
2 - 7 yrs
Job Location
India
Vacancy
1
Designation
Recovery Executive
Job Type
Not specified
Job Description
- Locate and contact delinquent accounts through field visits and phone calls.
- Negotiate payment arrangements with customers to resolve delinquent accounts.
- Maintain accurate records of all activities and update customer accounts as needed.
- Coordinate with other departments to ensure timely and efficient recovery of delinquent accounts.
- Provide exceptional customer service to customers and stakeholders.
- Handle customer complaints and provide appropriate solutions.
- Knowledge of collection and recovery procedures and regulations.
- Strong communication and negotiation skills.