Receptionist

Role & responsibilities

Key Responsibilities

• Welcome and assist visitors in a friendly and professional manner.
• Answer, screen, and forward incoming phone calls.
• Manage incoming and outgoing mail, emails, and courier services.
• Schedule appointments and maintain calendars.
• Maintain visitor records and issue visitor passes, if required.
• Keep the reception area clean, organized, and presentable.
• Provide basic information to clients and visitors.
• Handle office supplies and place orders when necessary.
• Support administrative tasks such as filing, data entry, and document preparation.
• Coordinate with other departments for visitor and meeting arrangements.

Preferred candidate profile

• Excellent verbal and written communication.
• Strong customer service and interpersonal skills.
• Basic computer proficiency (MS Office, email, office software).
• Good organizational and multitasking abilities.
• Professional appearance and positive attitude.
• Time management and problem-solving skills.
• Attention to detail and accuracy.