Receptionist

We are looking for a highly skilled and experienced Receptionist to join our team at BNG Hotel Management Institute. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.

• Manage the front desk and reception area, ensuring a welcoming atmosphere for visitors and guests.
• Handle incoming calls, emails, and walk-ins professionally and courteously.
• Provide information about hotel services, rates, and policies to guests.
• Maintain accurate records of guest interactions, transactions, and feedback.
• Coordinate with other departments to ensure seamless service delivery.
• Ensure the reception area is clean, organized, and well-maintained.