Receptionist/ Hotel Clerk/ Front Office Assistant

We are looking for a highly skilled and experienced Receptionist to join our team at Techno Industries Ltd. The ideal candidate will have excellent communication skills, be able to work well under pressure, and provide top-notch customer service.

Roles and Responsibility

• Manage front office operations, including handling phone calls, emails, and walk-in visitors.
• Provide exceptional customer service by responding promptly to queries and resolving issues efficiently.
• Maintain accurate records of all interactions with customers, both physical and digital.
• Coordinate with other departments to ensure seamless service delivery.
• Handle incoming and outgoing mail, packages, and deliveries.
• Ensure the reception area is clean, organized, and welcoming to visitors.

Job Requirements

• Proven experience in a similar role, preferably in a hotel or hospitality setting.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Strong attention to detail and organizational skills.
• Familiarity with computer systems and software applications.
• Ability to maintain confidentiality and handle sensitive information.
• A graduate degree is required for this position.

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