Quality Assurance Manager-Manufacturing

Role & responsibilities:

Manufacturing Quality Assurance

• Ensure product quality throughout the manufacturing process by implementing and maintaining robust quality control systems.
• Identify quality risks proactively and implement preventive measures to eliminate recurring issues.
• Resolve manufacturing quality issues using structured problem-solving methodologies, including containment, root cause analysis, corrective actions, and preventive actions (CAPA).
• Monitor process performance and drive continuous quality improvements.

Process Quality & Audits

• Ensure Process Control Plans are effectively implemented and aligned with PFMEA requirements.
• Lead Process Audits and Process Failure Mode & Effects Analysis (PFMEA) activities.
• Develop, update, and maintain quality procedures, work instructions, and inspection documentation.
• Ensure compliance with Quality Management Systems (IMS, ISO standards, and internal quality requirements).
• Manage product and process derogations while ensuring appropriate approvals and documentation.

Continuous Improvement

• Lead quality improvement projects to enhance process capability and reduce defects.
• Participate in Short Interval Management (SIM) meetings to monitor production quality performance.
• Support new product introductions and process changes by providing quality inputs and risk assessments.
• Promote Lean Manufacturing and Six Sigma practices across production operations.

Customer Quality

• Ensure customer quality requirements are consistently achieved.
• Investigate customer complaints and manufacturing defects using structured problem-solving tools.
• Collaborate with cross-functional teams to implement sustainable corrective and preventive actions.

Quality Systems & Compliance

• Support internal and external quality audits.
• Serve as the quality expert for assigned manufacturing lines or sectors.
• Ensure employees are trained on quality procedures and manufacturing standards.
• Maintain compliance with company quality policies and regulatory requirements.

Required Skills

• Strong knowledge of Manufacturing Quality Assurance and Quality Management Systems.
• Experience with PFMEA, Control Plans, Process Audits, and CAPA.
• Proficiency in statistical quality tools and quality data analysis.
• Knowledge of Lean Manufacturing and Six Sigma methodologies.
• Good understanding of Microsoft Office Suite.
• Strong analytical, communication, and problem-solving skills.
• Ability to work effectively with cross-functional teams.

Preferred candidate profile

• Six Sigma Green Belt Certification.
• Internal Auditor certification for Integrated Management Systems (IMS).
• Experience in Electronics Manufacturing, Drives, UPS, or Power Electronics industries.
• Experience working in high-volume manufacturing environments.