Experience
4 - 8 yrs
Job Location
Noida, India
Vacancy
1
Designation
Senior QA Engineer
Job Type
ONSITE
Job Description
- Review the work performed by AR callers and document any quality issues
- Review call quality issues on various parameters such as conversational skills, claims resolution, and voice quality
- Participate in developing process documentation
- Provide feedback and work with the training team to provide remedial training
- Check the reports developed by AR callers - aging analysis, understand days in A\/R, top reasons for denials, etc
- Be in the center of ethical behavior and never on the sidelines Quality
- Required Experience, Skills, and Qualifications:
- Should have worked as a Quality Controller for AR for at least 2 years with medical billing service providers
- Should have very good knowledge in medical billing and confident in process knowledge
- Experience in the end to end Healthcare process\/ AR calling the audit
- Adapting to new situation challenges whenever required
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