Experience
2 - 7 yrs
Job Location
Mumbai, India
Vacancy
1
Designation
QA Tester
Job Type
ONSITE
Job Description
About the Role As a Manual QA Tester you are the last line of defense for quality before anything reaches a client or a live user
You will work on our highest-stakes product systems that handle payments, children's education data, recorded customer conversations, and healthcare information where a missed defect has real consequences
This is a craft role: we care about how well you test (your coverage, your edge-case thinking, the clarity of your bug reports) far more than how many cases you can rush through
This is a manual testing role
Automation is not required, though an interest in growing toward it over time is welcome
You will work on our highest-stakes product systems that handle payments, children's education data, recorded customer conversations, and healthcare information where a missed defect has real consequences
This is a craft role: we care about how well you test (your coverage, your edge-case thinking, the clarity of your bug reports) far more than how many cases you can rush through
This is a manual testing role
Automation is not required, though an interest in growing toward it over time is welcome
What You Will Test
You will test complex, data-sensitive products and client projects, including: An education platform with student and teacher flows, course purchases, multi-currency payments, tax/GST calculations, ratings, and strict separation of one user's data from another's including data belonging to younger users, where correctness and privacy matter most
A customer-conversation analytics platform involving recorded calls, dashboards, and sentiment/quality data, where accuracy and access control are critical
A healthcare interpreting platform where data handling and reliability carry real-world impact
Complex client projects with intricate business logic and integrations that demand careful, methodical testing
Because of this, your day-to-day testing goes well beyond happy-path clicking it includes payment and transaction edge cases (failed payments, refunds, currency conversion, minimum amount limits), role and permission boundaries, data-accuracy checks across dashboards and reports, validation and error handling, and regression across releases
A customer-conversation analytics platform involving recorded calls, dashboards, and sentiment/quality data, where accuracy and access control are critical
A healthcare interpreting platform where data handling and reliability carry real-world impact
Complex client projects with intricate business logic and integrations that demand careful, methodical testing
Because of this, your day-to-day testing goes well beyond happy-path clicking it includes payment and transaction edge cases (failed payments, refunds, currency conversion, minimum amount limits), role and permission boundaries, data-accuracy checks across dashboards and reports, validation and error handling, and regression across releases
Key Responsibilities
- Test case design and execution
Prepare clear test case scenarios before sign-off testing begins, covering positive flows, negative scenarios, edge cases, role/permission checks, validation, regression impact, and cross-browser/device variations where relevant
- Find issues before users do
Test assigned features, fixes, and regression areas thoroughly
- Catching a bug internally is a win; a bug that reaches a client or user is a miss
- High-quality defect reporting
Log every issue with clear reproduction steps, expected vs actual behavior, environment details, and evidence (screenshots, recordings, console logs) so a developer can reproduce it without you explaining it verbally
- Accurate classification and retesting
Classify bugs by severity (Critical / High / Medium / Low), retest fixes, and update records with outcomes
- Release sign-off discipline
Never mark something fully tested without documented, executed test cases
Block release when material bugs are open or testing is incomplete
- Tooling discipline
Maintain accurate, current records in our project and issue-tracking systems (we use Zoho Projects and Zoho Desk) and log working hours via our time-tracking tool
- Continuous improvement
Surface recurring defect patterns, suggest process and tooling improvements, and contribute to the wider QA practice
Quality Independence An Important Part of This Role
READ THIS BEFORE APPLYING Our testers operate independently from delivery pressure
You do not approve work because a team wants to hit a date
Quality decisions are made on the merits of what is actually working
If you are ever pressured to sign off on something that is not ready, you are expected to block the release and escalate not give in
Quality and sign-off matters report to the Senior QA Engineer who leads testing, not to the delivery team
We are looking for someone with the integrity and backbone to hold that line
You do not approve work because a team wants to hit a date
Quality decisions are made on the merits of what is actually working
If you are ever pressured to sign off on something that is not ready, you are expected to block the release and escalate not give in
Quality and sign-off matters report to the Senior QA Engineer who leads testing, not to the delivery team
We are looking for someone with the integrity and backbone to hold that line
Required Qualifications
- 2+ years of manual testing on web or software applications, with at least 1 year owning testing for a product or module end to end (not only executing someone elses test scripts)
- Strong test design
Demonstrable ability to write thorough test cases covering positive, negative, edge, and regression scenarios not just the happy path
- Defect reporting track record
Clear, reproducible bug reports with proper evidence
- Integrity and independence
Willingness to log every issue honestly, block a release that is not ready, and escalate when pressured
- Tooling familiarity
Comfortable with a defect/issue tracking system (Zoho, Jira, or similar) and standard QA workflows
- Testing fundamentals
Solid grasp of the QA lifecycle, test case management, severity/priority classification, and regression testing
- Attention to detail and communication
Methodical and thorough, able to describe issues clearly in writing and coordinate with developers and project managers
Preferred (Not Required)
- Experience testing applications involving payments, multi-currency, or sensitive/regulated user data
- Exposure to API testing (eg, Postman) at a basic level
- ISTQB Foundation or similar QA certification
- Interest in growing toward test automation over time
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.