QA Engineer (Functional) Manual, with Automation & AI as growth areas

About the Role
This is a core testing role: we re looking for someone who does manual and functional testing rigorously, understands the business behind the software, and is eager to grow into automation, performance, security, and AI-assisted testing over time.

You ll work closely with product, engineering, and business teams across a platform used by 400+ institutions and over a million learners in 30+ countries so attention to detail and an end-user mindset matter here.

What You ll Do

• Understand business requirements and translate them into clear, well-structured test scenarios, test cases, and test plans with strong requirement-to-coverage traceability.
• Perform thorough functional, smoke, sanity, integration, and regression testing across web-based product modules.
• Apply risk-based testing to prioritise coverage where it matters most.
• Create and manage test data, and set up/maintain test environments for reliable, repeatable testing.
• Validate application behaviour and data at the back end using SQL / database queries.
• Test REST APIs using Postman as part of end-to-end functional coverage.
• Own the defect lifecycle in Jira isolate, replicate, log with clear reproduction steps, participate in triage with developers, and verify fixes.
• Act as a quality gatekeeper before releases, giving a clear, evidence-backed view of release readiness.
• Collaborate in Agile/Scrum ceremonies (sprint reviews, planning) and build targeted test plans per sprint.
• Invest in learning the product domain and business processes deeply higher-education ERP is functionally rich, and strong domain understanding is what separates good QA here from average QA.
• Contribute ideas to improve testing and quality processes, and to design features with testability in mind.

Must-Have Skills Experience

• 3+ years in QA / software testing, with real depth in manual and functional testing of web applications.
• Proven ability to design test cases, test scenarios, and test plans from requirements, and to run regression, sanity, smoke, and integration cycles.
• Solid requirement analysis and the discipline to map requirements to test coverage.
• Hands-on test data creation and test environment management.
• Working SQL / database knowledge to validate data and back-end behaviour.
• Comfortable testing REST APIs with Postman.
• Strong defect tracking and root-cause discipline using Jira.
• Solid grounding in QA processes in Agile/Scrum environments.
• Genuine willingness and aptitude to learn a new, complex product and its underlying business processes.
• Strong analytical, communication, and problem-solving skills, with an end-user mindset.
• Comfortable collaborating with remote / distributed teams.

Good to Have (Advantageous, Not Required)
Any of the following will strengthen your application and open faster growth paths in the team:

• Test automation exposure with frameworks like Selenium, Katalon, Playwright, or similar.
• Performance / load testing exposure (e.g., JMeter).
• Security testing awareness (OWASP concepts, basic VAPT familiarity).
• AI-assisted QA exposure AI-based test case generation, defect analysis, or AI-powered testing tools. Serosoft is actively investing in AI across the SDLC, so curiosity here is genuinely valued.
• BDD and the ability to write scenarios in Gherkin/Cucumber.
• ISTQB or similar QA certification.
• Prior exposure to ERP, SaaS, or EdTech products.

Education

• Bachelor s degree in Computer Science, Information Technology, or a related field.
• Professional QA certifications such as ISTQB are an added advantage.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.