Programme Officer Manager

We are looking for Programme Officers to join our talented Programme Management team. The Programme Officers will have the responsibility of assisting Leads in all aspects of ensuring smooth delivery and impact from our different programmes. The candidate should be comfortable with a startup environment managing fast paced development and frequently changing requirements.

What will you be doing

External coordination Engage with clients, partners, donors to understand their needs,
requirements and provide them an understanding of Gram Vaani s offerings, processes,
etc
Internal coordination Intra and inter team coordination in the organization to align with
project/ intervention specific deliverables, follow-up on timely delivery, etc
Work with the project and research lead/ team to participate in primary and secondary
research/ needs assessment exercises, developing surveys, MEL tool, and creating
detailed reports on observations and insights received through such exercises
Work with project and content lead/ team to assist in developing campaign plan, along
with designing implementation strategy and plan
Work in close collaboration with project/ program lead/ team to monitor and manage
program/ campaign implementation with regular follow-ups with all teams involved
Analyze data and send recommendations to the customers/ clients; develop data driven
analytical skills to provide feedback on program performance
Periodic and project reporting
Any other task assigned by the management / vertical lead

Expectations from the role

Primary Responsibilities and Skills Required:

Strategy

Engage with external partner social sector organizations in the domains where Gram Vaani
works like Gender & Child rights, Workforce & Labour rights, Education, livelihoods, financial
inclusion, and Governance, Youth Empowerment & Skilling Offering ICT & community
media solutions to address the outreach and engagement needs of partner organizations) to
understand their needs and operational models
Be occasionally available in the field to build an understanding of the
needs of the target group and partner organizations, and ensure that the programs are built
with a strong fitment to these needs
Drive innovation across all aspects of project planning and execution
Share strategic lessons and approaches with other peers in the company
Lead design, development and delivery of the project (all aspects)
Provide required insights/feedback/updates to internal (content, research, mobilization,
development) an external stakeholder (client/donors)

Project Management

Lead different/assigned projects including relationships with governments, donors, key
partners, and other stakeholders
Follow through on the required project design requirements, and ensure that processes are
followed
Work closely with the teams to ensure timely planning, completion, sharing and
documentation of needs assessment study, formative study, any other recce, dipstick survey
activities as required by the project
Ensure end to end knowledge management (including process documentation, as
required) of all assigned projects
Follow processes, templates, systems as required to ensure effective project delivery,
learning and sharing put in place by the project delivery teams (project units) from across
functions (content, development, research, mobilization)
Work closely with the project unit team to build log frames, workplans, and the theory of
change ensuring that all required project monitoring tools are put in place, teams are trained,
and data is reviewed regularly
Collaborate with teams on communication and mobilization design and delivery
Work closely with the internal technology team to build MIS specifications and data tracking
methods
Work closely with the internal content team to provide inputs on communication and SBCC
material
Ensure that the partners are on-board with the strategy, and hold constant update/review
meetings
Follow regular feedback and revision process with the community mobilization team.
Provide direction, support etc. to ensure effective user response
Ensure that the trainings are planned, delivered, monitored and efficacy reviewed on a
regular basis
Ensure that required training, assessment and other documents are in place
Team & Administrative responsibilities
Work with concerned leads to help manage and support key staff for the projects,
especially field-based staff & volunteers
Ensure high quality and timely deliverables, in line with the proposed strategy and targets,
throughout the life of the project/s
Complete monthly, quarterly and yearly internal and external reports at various levels
Provide regular reporting to the line managers about program challenges, suggestions on
the way forward, updates on key action taken, and escalations as required
Support project and vertical leads on financial accountability and ensuring standards of
quality. Track the P&L statement for each program, ensure timely invoicing and payments
Play a representational role, both for the project and the organization,
internally and externally
Support the reporting line managers in building customized concept notes and co-funding
proposals for new programs

Experience and Qualifications

Master degree in Development studies, social work/ studies, and related field.
5 to 7 years of experience in deploying & managing ICT for development projects,
social and/or behaviour change communication and development.
Experience of working in the domains related to youth empowerment & skilling,
climate change resilient action, sexual and reproductive health and rights, will be an
added advantage.
Exposure of working on the ground with low-income rural and urban communities
Experience in working with teams designing, delivering and managing large-scale
community mobilization programs (behaviour change communication campaigns) in
low-income urban or rural communities.
Thematic experience or exposure in any one or more is highly desirable: Primarily
Health, SRHR, Nutrition, or even across other social development themes like
Education, Agriculture, Youth, Livelihood, Gender, Social Entitlements etc.
Experience of working closely with state or national governments in India at a senior
level on the strategic development and implementation of ICT initiatives
Experience of stakeholder relationship management support at a senior level
Proven technical project management skills and experience
Demonstrated skills in project planning, budget development and management,
project work plan development and management
Experience of supporting/preparing donor proposals, reports, and other external
submissions
Excellent written and oral communication skills in English and Hindi. Additional
languages (including regional dialects of Bihar, Jharkhand, UP, MP, Odisha) will be
an added advantage.
Ability to demonstrate a high degree of self-motivation, planning and organization,
and strategic thinking
Ability to work on own initiative and organizing time effectively within a range of often
conflicting deadlines. Capacity to juggle competing priorities and a busy program of
work while working to an agreed strategy
Should be a self-starter which is very crucial for a start-up like us
Good interpersonal skills and the ability to work with diverse teams