Product Manager (Travel Technology)

Educational Qualification

B.E./B.Tech/MCA or Bachelors/Masters degree in Computer Science, Information Technology, or a related field.

Experience

2-6 years of experience in Product Management, Product Ownership, or Business Analysis for software products.
Experience in Travel Technology or an Online Travel Company (OTA) will be preferred.

Required Skills

• 2-6 years of experience in managing software products, preferably enterprise or SaaS products.
• Good understanding of the Software Development Life Cycle (SDLC) and Agile/Scrum methodologies.
• Experience in gathering business requirements and converting them into user stories, acceptance criteria, and product requirements.
• Knowledge of product management tools such as JIRA, Confluence, or similar platforms.
• Ability to create and prioritize product backlogs based on business value and customer needs.
• Understanding of APIs, REST services, HTTP, and web-based applications.
• Strong analytical and problem-solving skills with a data-driven mindset.
• Excellent communication and stakeholder management skills.
• Ability to collaborate with cross-functional teams including Engineering, QA, UI/UX, and Business teams.
• Self-motivated, organized, and capable of managing multiple priorities.

Key Responsibilities

• Manage and enhance travel products including Flights, Hotels, Payment Gateway, Holidays, and other travel-related services.
• Gather, analyze, and document business requirements from internal and external stakeholders.
• Translate business requirements into detailed product specifications, user stories, and acceptance criteria.
• Work closely with Engineering, QA, and Design teams to ensure successful product delivery.
• Prioritize product backlog and support sprint planning activities.
• Track product development progress and ensure timely delivery of features.
• Coordinate UAT (User Acceptance Testing) and validate product releases before deployment.
• Analyze customer feedback, production issues, and product performance to identify enhancement opportunities.
• Monitor product KPIs and recommend improvements based on customer and business insights.
• Use JIRA to manage user stories, epics, tasks, sprint planning, and progress tracking.
• Collaborate with stakeholders to define product roadmap and release plans.
• Stay updated with market trends, competitor offerings, and emerging technologies in the travel industry.
• Escalate project risks, blockers, or delays to the reporting manager in a timely manner.

Preferred Skills

• Experience in the Travel Domain (Flights, Hotels, Payment Gateway, Holidays, Visa, etc.).
• Exposure to Agile frameworks including Scrum or SAFe.
• Basic understanding of Product Roadmap planning and Product Lifecycle Management.
• Familiarity with SQL, analytics tools, or product metrics is an added advantage.
• Experience working with APIs and third-party integrations.

Good to Have

• SAFe Product Owner/Product Manager (POPM) or Agile/Scrum certification.
• Experience working with Online Travel Agencies (OTA) or Travel Technology platforms.
• Understanding of Lean Product Management principles.
• Exposure to value-based product development and customer-centric product design.