Product Manager Solution Portal

Job Summary

Vision: Transform Solutions Portal from a portal into a collaborative ecosystem where farmers, communities, vendors, manufacturers, government agencies, and civil society organizations co-create solutions for sustainable livelihoods and climate resilience.

Role Overview: Product Manager - Solutions Portal

Reports to: Senior Manager, Digital Platforms

Team Size Structure: You will lead the Solution Portal team, which operates under the Digital Platform Initiative. In this role, you will lead collaboration with SELCOs Livelihood team to ensure the Solution Portals success. You will have team members supporting adoption and digital technology initiatives, as well as an engineering team reporting to you for enhancements and maintenance of the Solution Portal.

Location: Bengaluru with periodic field visits

Travel Expectations: 20-30% travel for field engagement with communities, vendors, and partner organizations across India.

Key Responsibilities

• Responsibilities and Outcomes Responsibility Outcomes Impact Team Leadership Capability Building Lead, mentor, and develop a high-performing product and community team. Foster a culture of innovation, user empathy, and impact orientation.
• Portal Adoption User Growth Increase active user adoption through direct engagement with farmers, self-help groups, and community organizations across multiple states. Develop community activation strategies and measure adoption metrics.
• Vendor Manufacturer Onboarding Onboard new vendors and manufacturers by designing vendor experience, streamlining onboarding workflows, and building partnerships with manufacturer associations and trade groups.
• Strategic Partnerships Establish partnerships with farmer collectives, government departments (agriculture, energy, rural development), NGOs, and international organizations to amplify portal reach and integrate Solutions Portal into existing government digital ecosystems.
• Geographic Global Expansion Expand Solutions Portals footprint to new geographies by identifying high-impact regions, localizing content and user experience, and building partnerships with regional organizations. Position the portal as a one-stop solution for climate-smart technologies.
• Digital Ecosystem Innovation Lead ideation and product development for Solutions Portal and complementary digital tools within SELCOs Livelihood program. Design features and workflows that empower end users, vendors, and field teams to leverage digital tools for sustainable livelihoods.
• Impact Measurement Insights Generate quarterly insights, field stories, and case studies demonstrating user outcomes, vendor success, and climate/livelihood impact.
• Platform Evolution Collaboration Transform Solutions Portal into a collaborative platform where diverse stakeholders co-create value. Design governance structures, community guidelines, and engagement mechanisms that enable farmers, vendors, manufacturers, government agencies, and civil society to collaborate on scaling sustainable technologies.
• Product Strategy Roadmap Develop and communicate a clear 18-24-month product roadmap aligned with SELCOs mission and organizational goals. Prioritize features based on user research, market validation, and organizational capacity.

Expected Qualifications

Required Experience

• Product Leadership - Minimum 5-7 years of experience in product management, with at least 3 years leading product teams or digital platforms. Demonstrated track record of designing, launching, scaling, and iterating digital products from concept to impact.
• Digital Platform Design - Proven expertise in designing, developing, testing, and scaling digital platforms or marketplaces. Experience with user research, wireframing, prototyping, and working with engineering and design teams.
• Social Sector Experience - Minimum 3 years working in or leading digital initiatives within social enterprises, NGOs, development organizations, or government programs. Understanding marginalized communities, grassroots, contexts, and development challenges.
• Team Management - Demonstrated ability to build, mentor, and motivate diverse teams. Experience managing cross-functional collaboration with technical, operational, and community- facing stakeholders.
• Data-Driven Decision Making - Proficiency in defining KPIs, analyzing user data, and translating insights into product decisions.
• Stakeholder Engagement - Strong ability to communicate complex product concepts to diverse audiences (technical teams, community members, government partners, vendors).

Preferred Qualifications

• Experience building platforms connecting supply and demand (e.g., vendor networks, farmer-to-buyer platforms)
• Background in climate tech, renewable energy, agriculture, or sustainable livelihoods
• Experience with government digital initiatives or integrations
• Experience with community-based program design and monitoring, evaluation learning
• Track record of launching or scaling products that have achieved measurable social impact

Core Soft Skills

• Empathy User-Centricity - Genuine understanding of and compassion for marginalized communities. Ability to listen, observe, and design solutions that address real user needs. Humility and willingness to challenge your own assumptions.
• Cultural Sensitivity Humility - Respect for diverse cultural contexts, rural communities, and different ways of working. Ability to navigate ambiguity and work effectively in resource- constrained environments.
• Strategic Thinking - Ability to see the bigger picture, align product decisions with organizational mission, and balance short-term wins with long-term vision.
• Collaboration Communication - Strong interpersonal skills and ability to work across silos.
• Impact Orientation - Intrinsic motivation to drive meaningful change. Ability to connect daily work to organizational mission and inspire the team around shared purpose.

About You

Were looking for a mission-driven Product Manager who is equally comfortable in a board meeting and a village meeting. Youre passionate about making sustainable technologies accessible to those who need them most. You have the strategic thinking to scale a platform and the empathy to ground it in real user needs. You thrive in collaborative, ambiguous environments and are energized by the opportunity to drive meaningful, measurable impact.

If this resonates with you, wed love to hear from you.