Product Launch - Project Manager

Key Responsibilities Release Leadership & Execution

• Lead end-to-end release readiness across Product, Engineering, GTM, Customer Success, Support, and Operations
• Own delivery against timeline, quality, adoption, and business impact objectives
• Drive alignment, accountability, and execution across multiple concurrent releases AI-Enabled Delivery
  • Leverage AI tools (e.g., copilots, automation, analytics) to improve planning, risk identification, and reporting
  • Drive adoption of AI-enabled workflows to increase efficiency and visibility
  • Continuously identify opportunities to optimize release processes using GenAI Business Value & Outcomes
    • Define and track release success metrics (KPIs) tied to revenue, adoption, customer experience, and operational efficiency
    • Ensure releases align with strategic priorities and deliver tangible business impact
    • Report post-release outcomes with a focus on value realization Customer & Organizational Readiness
      • Ensure teams are Ready to Sell, Implement, and Support new releases
      • Enable customer-facing teams with clear messaging, enablement, and support readiness
      • Incorporate customer feedback into release planning and improvement cycles Cross-Functional Orchestration
        • Manage dependencies, risks, and trade-offs across complex, cross-organizational initiatives
        • Lead issue resolution and escalation management
        • Provide concise, executive-ready updates on status, risks, and outcomes ","

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