Principal, Data Management

Job Description

Job Purpose (Job Summary): DEPARTMENT DESCRIPTION: Investment & Distribution Services (IDS) provides global, end-to-end trade processing, portfolio operations, data management, and reconciliation to support Invesco's investment activities. The group's mission is to deliver high-quality service through disciplined operations, provide responsive support for the investment process and new products/instruments, adapt to evolving economic, regulatory, and risk environments, and ensure the delivery of high-quality data aligned with SMART data principles.

Within IDS, the Portfolio Services function operates on a follow-the-sun model, delivering 6x24 global support to business partners. The team serves as the first line of support, connecting stakeholders with IDS Service Delivery. It facilitates the resolution of complex, cross-region, cross-team, and cross-vendor issues. Additionally, Portfolio Services is responsible for Cash Management Services oversight and assurance, while providing value-added insights into the integrity of Investment Book of Record (IBOR) related business data.

The incumbent is expected to manage their day-to-day work, appropriately escalating issues when needed. Develop working knowledge of team processes and support cross-functional activities. Contribute to internal and cross-functional projects by assisting with research and analysis, supporting discussions, coordinating responses, and documenting outcomes. Provide support for team communications and training materials. Collaborate with global team members and share knowledge as appropriate. Assist with the resolution of production issues and support escalation processes, as needed. Participate in daily production support activities.

Key Responsibilities / Duties:

• Provide support and input on solutions and recommendations to address complex, cross-region, cross-functional, and cross-vendor business concerns.
• Assist in the resolution of critical production issues, ensuring accuracy and efficiency.
• Contribute to subject matter expertise development and support escalation processes as required.
• Provide support and guidance to colleagues in day-to-day operations and production support tasks when called upon
• Liaise and build strong business relationships with key stakeholders such as Investments, Compliance, Service Providers (such as Custodians, Fund Accounting Agents, Transfer Agents, Outsourcing Vendors, etc.) and global business areas within Invesco requiring support on cash-related concerns
• Support and coordinate the research, analysis, implementation, documentation and training of new business requirements/projects (e.g. new instruments, new/change regulatory requirements, new systems implementation) globally across multiple IDS global functions, service providers.
• Develop & execute team plans, including business, production and organizational priorities
• Contribute to business success by setting priorities, recommending resources, and developing policies aligned with the team's goals and objectives
• Represent IDS Portfolio Services as a subject matter expert in cross-functional and global projects
• Facilitate discussions to build consensus and agreement with a win-win focus
• Collaborate with project team members across functions and locations, contributing to a positive and supportive project environment to help achieve team objectives
• Establish and continually refine a global support and oversight model, while ensuring unique regional business needs are addressed
• Ensure standard operating procedures are documented and cross-trained across global team
• Perform independent research, review and analysis of financial statements, organizational structure, business model, operational risks, performances, and securities / financial statements issued by organizations, as needed
• Proactively contribute ideas, research and recommend continuous improvement opportunities (e.g. streamline / automate daily operations processes)
• Proactively identify potential operational risks, suggest mitigation strategies and lead implementation of the agreed upon mitigation strategy

Work Experience / Knowledge:

Overall, 10-12 years and a Minimum 3-5 years of industry experience in an Investment Management firm.

Excellent knowledge of investment products globally is required

Comprehensive understanding of internal and industry standards and principles

Proven ability to identify and resolve complex, multi-dimensional business problems by applying broad functional and process knowledge

Previous knowledge and work experience with business applications such as Charles River, Aladdin is preferred

Must have a basic understanding of end-to-end investment services processes, including trade entry, trade processing, settlement, valuation, cash management, corporate actions processing, and fund accounting

Experience working with third-party middle office and custody providers is a plus

Ability to maintain a big-picture perspective and develop a deep knowledge of data, processes, and business flows across systems

Skills / Other Personal Attributes Required:

Customer focus with a keen interest in providing superb service to clients

Excellent written and verbal communication, as well as strong interpersonal and conflict resolution skills

Experience in communicating and facilitating with all levels within a global organization is required

Excellent organizational skills; detail oriented with a big picture perspective and ability to work under pressure and meet tight deadlines

Excellent research, analytical, and problem-solving skills

Self-managing, with the ability to proactively prioritize individual work as well as team tasks

Maintain a global focus and build strong connections with colleagues at all levels in a cross-functional, global team environment

Strong Microsoft Office skills, particularly in Excel, Access, Word, PowerPoint, Project, and Visio

Strong numerical and analytical skills

Strong facilitation, project management and presentation skills

Open-minded and an out-of-the-box thinker who challenges the status quo

An excellent listener with strong facilitation skills

Ability to understand technical details of systems and data flows, and effectively communicate or present technical concepts to business colleagues

Formal Education:

Require a University degree in Finance or business area of concentration (or an equivalent combination of education, training, experience that would provide the knowledge, skills and ability required)

MBA an asset

License / Registration / Certification:

Certify Financial Analyst (CFA) or Professional accounting designation (CMA, CGA, CA, CPA) an asset

Working Conditions:

Participate in Business Recovery testing on an as-needed basis as defined by manager

Overtime, off hours support and travel may be required

EMEA Regulatory Data: No

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