Presales Executive

Role & responsibilities :

• Manage and conduct HWC reviews with customers, ensuring accurate representation of product and service offerings.

• Convert qualified leads into closures through strong product knowledge, persuasive communication, and customer engagement.

• Understand customer requirements and align solutions to their needs

• Collaborate closely with the Sales, Operations, and Customer Experience teams to ensure smooth lead management and service delivery.
• Track and report daily activities, HWC outcomes, and sales performance metrics.

• Maintain CRM data accurately and ensure timely follow-ups with leads.

• Contribute to improving the overall customer journey and conversion processes in the Pune region.

• Stay updated on product offerings, promotions, and competitive landscape to effectively position the brand.

Preferred candidate profile :

QUALIFICATIONS: Bachelors degree in business, Marketing, or a related field; MBA preferred.

EXPERIENCE: 4-6 years of experience in pre-sales, tele calling management, or sales closing, preferably in the real estate industry.

KEY RESPONSIBILITIES:

The Presales Executive will be responsible for managing HWC (Hot-Warm-Cold) Check reviews, engaging with prospective customers, and ensuring timely and effective sales closures. The incumbent will play a key role in driving business growth by revisits and supporting the sales team to achieve monthly and quarterly targets.