Experience
5 - 7 yrs
Job Location
Chennai, India
Vacancy
1
Designation
Platform Engineer
Job Type
ONSITE
Job Description
The Role
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering Development team at Kyndryl, where you will be able to see the immediate value of your work. As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
Key Responsibilities - Own and resolve complex production incidents, performing deep Root Cause Analysis (RCA) and implementing preventive actions
- Provide L2/L3 support for mission-critical banking platforms (Core Banking, Treasury, Payments)
- Lead incident triage and resolution for high-severity events, including on-call responsibilities
- Drive automation of operational tasks to reduce manual effort and recurring incidents
- Coordinate releases, deployments, and environment readiness using CI/CD tooling (Jenkins, Git, XL Release)
- Collaborate with development, infrastructure, and security teams to improve system resilience and reliability
- Produce RCA reports, knowledge articles, and operational runbooks aligned with audit and compliance requirements
- Mentor junior engineers and act as a technical escalation point for L1/L2 teams
- Monitor application and infrastructure health using Dynatrace, Prometheus etc.
- Ability to Work across Infrastructure + Applications + Devops teams
- Support Production Operations, deployment and automation
- Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
- Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
You re good at what you do and possess the required experience to prove it. However, equally as important you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused someone who prioritizes customer success in their work. And finally, you re open and borderless naturally inclusive in how you work with others.
Required Technical and Professional Experience - 5 to 7 years of experience as Operatios Engineer with strong hands on IT Operations
- Familiarity with Banking operations like accounts, payments, cards, digital channels etc.,
- Understanding of customer journeys and process flows across banking services
- Familiarity with software development lifecycle and testing practices
- Basic knowledge of application support, incident/problem management, and process improvement
- Exposure to data analysis and documentation practices
- Strong analytical, impact analysis and problem-solving abilities
- Collaborative team player with effective communication skills
- Detail-oriented with focus on quality execution
- Strong sense of ownership and accountability
- Expertise in scripting and automation (Python, Shell, PowerShell)
- Strong knowledge in Azure /AWS Cloud Platforms
- Hands-on with CI/CD pipelines (Jenkins, Git, XL Deploy Release)
- Experience with middleware and integration patterns (MQ, APIs, batch systems)
- Knowledge of observability tools (Splunk, Grafana, Dynatrace, ELK Stack)
- Exposure to container platforms (OpenShift / Kubernetes)
- Strong grounding in ITIL processes (Incident, Problem, Change)
- Srong skills on IAC Tools (Ansible/Terraform)
- Strong Linux/Unix and Windows administration
- Exposure to Batch Job Monitoring ( Tivoli work scheduler / Batch scheduling Tools)
- Perform incident management, root cause analysis (RCA), and issue resolution Collaborate with development, QA, and infrastructure teams
- Ensure system reliability, availability, and performance
- Maintain documentation, dashboards, and monitoring alerts
- Banking / BFSi preferred
- Bachelor's/Master's in Computer Science / IT / Engineering
No Referrers Available
There are currently no referrers available for this job. You can still apply, will let you know once there is any referrer available.