People Business Partner (PBP) / HR Business Partner (HRBP)

People Business Partner (PBP) / HR Business Partner (HRBP)Company: DoorDash (Payroll: Allegis Group) https://www.doordash.com/
Location: Hyderabad, India
Work Mode: 100% Onsite
Shift: Night Shift (5:00 PM - 2:00 AM or 6:00 PM - 3:00 AM IST)
Transportation: Cab facility provided for all night shifts
Experience: 6-10 Years
Contract Duration: Through February/March (subject to extension)About the RoleDoorDash is seeking a highly engaged and hands-on People Business Partner (PBP) to support the launch, ramp-up, and stabilization of its Hyderabad operations. This role will serve as a trusted partner to business leaders while driving employee engagement, culture, employee relations, and operational excellence across a fast-growing, high-visibility site.The ideal candidate will thrive in a dynamic environment, enjoy solving complex people challenges, and be passionate about creating a positive employee experience while balancing business needs.Key ResponsibilitiesBusiness Partnership & Leadership Support

• Partner closely with site leaders and managers on day-to-day people-related matters.
• Provide guidance on team effectiveness, workforce planning, role clarity, and performance management.
• Support organizational growth and stabilization efforts during site expansion.

Employee Engagement & Culture

• Drive employee engagement initiatives to foster a positive and inclusive workplace culture.
• Identify early signs of disengagement and implement proactive solutions.
• Partner with leaders to reinforce DoorDash values and cultural expectations.

Employee Relations & Compliance

• Manage employee relations cases, investigations, conflict resolution, and escalations.
• Ensure consistent application of company policies and adherence to labor laws.
• Mitigate people risks through proactive problem-solving and stakeholder collaboration.

Organizational Effectiveness & Talent Management

• Support talent reviews, succession planning discussions, and manager capability development.
• Assist leaders in making informed people decisions based on business priorities.
• Recommend improvements to team structures, workflows, and people practices.

Change Management

• Guide employees and leaders through organizational changes, new processes, and evolving business needs.
• Drive communication and adoption of change initiatives.

HR Operations Oversight

• Coordinate and prioritize the work of HR Generalists to ensure smooth execution of:
• Onboarding
• Employee support
• Documentation
• Policy administration
• Employee issue resolution
• Site-level HR processes
• Analyze trends related to attrition, engagement, attendance, performance, and employee concerns.
• Provide actionable recommendations to improve employee experience and business outcomes.

What Success Looks LikeFirst 30 Days

• Develop a strong understanding of the business, operation, and people strategy.
• Build trusted partnerships with leaders and employees.
• Gain visibility into current challenges and opportunities.

Within 90 Days

• Maintain healthy early-stage attrition metrics.
• Drive strong employee engagement and positive workplace culture.
• Demonstrate effective issue resolution with minimal escalations.
• Identify and address people-related risks proactively.

Required Qualifications

• 6-10 years of progressive experience in HRBP/PBP roles.
• Strong background in employee relations, employee engagement, manager coaching, and HR operations.
• Experience supporting high-growth, operations-driven, site-based, or multi-shift environments.
• Strong conflict resolution and stakeholder management skills.
• Knowledge of Indian labor laws and HR compliance requirements.
• Ability to influence leaders while remaining highly hands-on and execution-focused.
• Excellent communication, interpersonal, and problem-solving skills.
• Comfortable working in a fast-paced and evolving environment.

Preferred Qualifications

• Experience supporting large-scale operations, BPO, shared services, technology operations, or customer support environments.
• Experience managing HR activities within night-shift or 24x7 operations.
• Proven track record of driving employee engagement and culture-building initiatives.

Why Join DoorDash?

• Opportunity to be part of a new and rapidly growing operation.
• High visibility with business and people leaders.
• Exposure to global teams and best-in-class HR practices.
• Strong career growth opportunities in a scaling organization.
• Work with high-caliber talent and make a direct impact on the employee experience.