Coordinate patients as contact window from production start:
- The Patient Coordinator will assist in day-to-day coordinator tasks,including customer scheduling, managing correspondence, maintaining files and records, scheduling meetings, telephone answering, welcoming visitors to the company and providing general support to the team.
- Receptionist Operation Support:
  
  The Patient Coordinator will obtain and update documents necessary for the company to operate.
  
  In addition, Financial Management will be responsible for invoicing, contract arrangement, payment receipt, Petty cash and Patient payment.
  
  Services to visitors by greeting, welcoming, and directing them to the relevant personnel or department appropriately.
  
  Customer support operation
  
  Answering the patient concern and Communication with the related department and obtaining solutions for a technical concern from a patient.
  
  Providing the solution and an answer to a patient in accordance with him/her questions.
  
  Boosting lifetime customer value and annual recurring revenue.
  
  Inspiring customer loyalty and retention.
  
  Reducing churn
  
  KGI Management:
  
  The performance of a Patient Coordinator will be measured by some KGIs such as the number of scheduling for after-sales care and final test fitting, etc.
  
  Building Maintenance Management:
  
  The Patient Coordinator will oversee the maintenance and upkeep of the company\u2019s premises.
  
  This involves coordinating with vendors, scheduling repairs and maintenance tasks, and ensuring a safe and clean working environment for all employees.
  
  Errands:
  
  The Patient Coordinator will be responsible for running various errands on behalf of the organization.
  
  This may include purchasing office supplies, picking up and delivering documents, and other miscellaneous tasks as required.

Patient Care Coordinator

Job Description

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