Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer

Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.

Must have skills : Life Sciences R&D

Good to have skills : NA
Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary:
As a Packaged or Software as a Service Application Engineer, a typical day involves configuring and supporting packaged or cloud-based applications to meet evolving business requirements. This role includes managing software releases, ensuring the stability and performance of systems, and utilizing various tools and platforms to customize solutions. The position requires continuous alignment of application features with organizational needs while maintaining compatibility across different environments. Collaboration with stakeholders to address operational challenges and optimize application functionality is a key aspect of daily activities.

Roles & Responsibilities:

Expected to perform independently and become a subject matter expert.

Required active participation and contribution in team discussions.

Contribute in providing solutions to work related problems.

Collaborate with cross-functional teams to gather requirements and implement application enhancements.

Monitor application performance and troubleshoot issues to ensure minimal downtime.

Document configuration changes and maintain detailed records of system updates.

Assist junior team members by sharing knowledge and providing guidance on application support tasks.

Professional & Technical Skills:

Must To Have Skills:

Proficiency in Life Sciences Research and Development.

Experience with configuring and supporting packaged or cloud-based software applications.

Familiarity with using standard tools, application programming interfaces, and low-code platforms for application customization.

Ability to manage software release cycles and ensure system stability and performance.

Strong problem-solving skills to address technical challenges and optimize application functionality.

The candidate should have minimum 3 years of experience in Life Sciences Research and Development.

This position is based at our Pune office.

A 15 years full time education is required.

Qualification 15 years full time education