Job Description
Key Responsibilities
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Provide Level 2 support for Oracle databases (OLTP, OLAP, RAC, Data Guard)
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Troubleshoot and resolve database performance, connectivity, backup, recovery, and replication issues
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Monitor database health, space usage, and performance metrics
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Assist in database installation, configuration, upgrades, and patching
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Implement backup, recovery, and disaster recovery solutions
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Perform routine maintenance, tuning, and optimization of Oracle databases
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Maintain database security, user accounts, roles, and privileges
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Analyze database logs and trace files to identify and resolve issues
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Work closely with application, infrastructure, and network teams for cross-functional problem resolution
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Document incidents, resolutions, processes, and procedures for knowledge management
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Participate in database migrations, high availability setups, and system upgrades
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Ensure adherence to ITIL processes for incident, problem, and change management
No Referrers Available
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