Oracle ARCS Consultant

Job Type: Fulltime

Location: Pune

Responsibilities:

• Liaise with client application lead for day-to-day activities.
• Work in L2 support and Enhancements for issues related to Oracle A RCS
• Tickets tracking, resolving and SLA management
• Suggest Best Practices & improvements in the current ARCS landscape
• Attend all internal and client meetings.
• Coordinate with other teams, business users, Vendor (e.g. Oracle)
• Help in patching and monthly closure activities.
• Documenting and Maintaining SOPs and KEDB
• 24x7 support for P1 issues.
• Raise risks/issues (if any) on ti me.

Skills & Experience Required:

• 10+ years of hands-on experience in L2 Application Support and Enhancements for Oracle A RCS
• Well versed in with ARCS Architecture and Business processes of Reconciliation, Transaction Matching
• Experience in understanding current architecture and p roviding improvement suggestions
• Hands on experience in r esolving tickets and meeting SLAs
• Excellent communication skills
• Ready to work 3pm to 12 midnight IST shift